What happen though is SmartNet not covering old versions of hardware/software.
Rubens Kuhl Jr.
> > My cisco rep is telling me that smartnet contracts will not be honored
> > on used cisco gear
>
>This is bogus. I've *never* been asked when or where I purchased a device
>covered by a SmartNet contract. I've purchased them on brand new and used
>equipment, and on equipment I've owned for a period of time that had no
>contract previously.
>
>All that happens when you order a contract is you get an overpackaged folder
>that contains a magic number. You just enter the magic number on the
>Cisco web site, along with the serial number of the device being covered.
>There are no questions regarding the method of purchase.
>
>--
>Bruce Robertson, President/CEO +1-775-348-7299
>Great Basin Internet Services, Inc. fax: +1-775-348-9412
>http://www.greatbasin.net
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