Thus spake "Steve Francis" <steve@expertcity.com>
> My cisco rep is telling me that smartnet contracts will not be honored
> on used cisco gear (trying to get me to buy new stuff at more than twice
> the price. Which in my case means I'm not going to be able to buy the
> cisco stuff, and will be going to J land (or possibly Extreme))
>
> Anyone got any info or experiences that refute or corroborate that?
I think your rep is confused.
You must purchase a new SmartNet contract when you purchase the gear, if you
want it to be covered. The *prior* owner's SmartNet contract is not
transferrable to you, and will not be honored.
S
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