On Sun, 11 Nov 2001, Stephen Sprunk wrote:
> I think your rep is confused.
>
> You must purchase a new SmartNet contract when you purchase the gear, if you
> want it to be covered. The *prior* owner's SmartNet contract is not
> transferrable to you, and will not be honored.
I can't remember now if I saw it on a web page at cisco.com, or if it was
one of the meetings with our sales rep of the week, but I know I saw or
heard the same things mentioned in the URL below.
http://groups.yahoo.com/group/rmiug-discuss/message/655
Was this just scare tactics from the cisco sales force, or is/was cisco
management seriously considering these changes?
This would be a big change from the mid 90's when I bought a used 2501,
found it to be DOA, called TAC, and was told "if you order SmartNet now
with a credit card, we can have a new 2501 delivered tomorrow via next day
air" even thought they knew I'd just bought it used and it was DOA.
-- ---------------------------------------------------------------------- Jon Lewis *jlewis@lewis.org*| I route System Administrator | therefore you are Atlantic Net | _________ http://www.lewis.org/~jlewis/pgp for PGP public key_________
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