Re: [nsp] 3620 hardware/software problem

From: Siva Valliappan (svalliap@cisco.com)
Date: Sat Jan 20 2001 - 18:15:02 EST


what version is your boot image? your boot image is probably not
recognizing the card. i assume the card is recognized once the main
image boots?

cheers
.siva

>
> Hello all !
>
> I have a problem getting a 3620 to work correctly.
> I have tried locating the correct software form
> http://www.cisco.com/cgi-bin/front.x/Support/HWSWmatrix/hwswmatrix.cgi
> but have not succeded.
>
> Setup:
> Cisco 3620
> Slot 0 : NM-4T
> Slot 1 : NM-1E2W with :
> WIC 0 slot : WIC-2T
> WIC 1 slot : empty
>
> The router boots OK, but reports only 4 Serials.
> I.e. the WIC-2T is not detected
>
> I believe the follwing line (during boot) is essential :
> 00:00:05: %QUICC-1-UNKNOWN_WIC: Quicc(1), wic card has an unknown id of 12
>
> I have tried the following IOS-es :
> 12.1(1) (c3620-i-mz.121-1.bin)
> 12.1(1)T (c3620-i-mz.121-1.T.bin)
> 12.1(5)T (c3620-i-mz.121-5.T.bin)
> 12.0(7)XK2 (c3620-i-mz.121-5.T.bin)
> 12.1(6) (c3620-i-mz.121-6.bin)
>
> All report the same UNKNOWN-WIC during boot.
>
> Ideas anyone ?
>
>
> Jan Gunnik Hope
> Enitel AS
>
>
>
>
>
>
>
>
>
>
>
>
> ***************
> Misc outputs :
>
> Boot sequence
> -------------
> Proceed with reload? [confirm]
>
> 00:36:47: %SYS-5-RELOAD: Reload requested
> System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE SOFTWARE
> (fc1)
> C3600 processor with 32768 Kbytes of main memory
> Main memory is configured to 32 bit mode with parity disabled
>
> program load complete, entry point: 0x80008000, size: 0x4c19b4
> Self decompressing the image :
> ############################################################################
> ############################################################################
> ############################################################################
> ############################################################################
> ############################################################################
> ########################### [OK]
>
> Restricted Rights Legend
>
> Use, duplication, or disclosure by the Government is
> subject to restrictions as set forth in subparagraph
> (c) of the Commercial Computer Software - Restricted
> Rights clause at FAR sec. 52.227-19 and subparagraph
> (c) (1) (ii) of the Rights in Technical Data and Computer
> Software clause at DFARS sec. 252.227-7013.
>
> cisco Systems, Inc.
> 170 West Tasman Drive
> San Jose, California 95134-1706
>
>
>
> Cisco Internetwork Operating System Software
> IOS (tm) 3600 Software (C3620-I-M), Version 12.0(7)XK2, EARLY DEPLOYMENT
> RELEASE SOFTWARE (fc1)
> TAC:Home:SW:IOS:Specials for info
> Copyright (c) 1986-2000 by cisco Systems, Inc.
> Compiled Tue 31-Oct-00 19:56 by kpma
> Image text-base: 0x600088F0, data-base: 0x608C0000
>
> cisco 3620 (R4700) processor (revision 0x81) with 28672K/4096K bytes of
> memory.
> Processor board ID 18205522
> R4700 CPU at 80Mhz, Implementation 33, Rev 1.0
> Bridging software.
> X.25 software, Version 3.0.0.
> 1 Ethernet/IEEE 802.3 interface(s)
> 4 Serial network interface(s)
> DRAM configuration is 32 bits wide with parity disabled.
> 29K bytes of non-volatile configuration memory.
> 8192K bytes of processor board System flash (Read/Write)
>
>
>
> Press RETURN to get started!
>
>
> 00:00:05: %QUICC-1-UNKNOWN_WIC: Quicc(1), wic card has an unknown id of 12
> 00:00:09: %SYS-4-CONFIG_NEWER: Configuration from version 12.1 may not be
> correctly understood
> 00:00:11: %SYS-5-CONFIG_I: Configured from memory by console
> 00:00:11: %LINK-3-UPDOWN: Interface Serial0/0, changed state to up
> 00:00:11: %LINK-3-UPDOWN: Interface Serial0/1, changed state to up
> 00:00:11: %LINK-3-UPDOWN: Interface Serial0/2, changed state to up
> 00:00:11: %LINK-3-UPDOWN: Interface Serial0/3, changed state to up
> 00:00:11: %LINK-3-UPDOWN: Interface Ethernet1/0, changed state to up
> 00:00:11: %SYS-5-RESTART: System restarted --
> Cisco Internetwork Operating System Software
> IOS (tm) 3600 Software (C3620-I-M), Version 12.0(7)XK2, EARLY DEPLOYMENT
> RELEASE SOFTWARE (fc1)
> TAC:Home:SW:IOS:Specials for info
> Copyright (c) 1986-2000 by cisco Systems, Inc.
> Compiled Tue 31-Oct-00 19:56 by kpma
> 00:00:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0, changed
> state to up
> 00:00:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/1, changed
> state to up
> 00:00:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/2, changed
> state to up
> 00:00:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/3, changed
> state to up
> 00:00:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet1/0,
> changed state to up
>
>
> show version :
> --------------
> r2#sh version
> Cisco Internetwork Operating System Software
> IOS (tm) 3600 Software (C3620-I-M), Version 12.0(7)XK2, EARLY DEPLOYMENT
> RELEASE SOFTWARE (fc1)
> TAC:Home:SW:IOS:Specials for info
> Copyright (c) 1986-2000 by cisco Systems, Inc.
> Compiled Tue 31-Oct-00 19:56 by kpma
> Image text-base: 0x600088F0, data-base: 0x608C0000
>
> ROM: System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE
> SOFTWARE (fc1)
> ROM: 3600 Software (C3620-I-M), Version 12.0(7)XK2, EARLY DEPLOYMENT RELEASE
> SOFTWARE (fc1)
>
> r2 uptime is 12 minutes
> System returned to ROM by reload
> System image file is "flash:c3620-i-mz.120-7.XK2.bin"
>
> cisco 3620 (R4700) processor (revision 0x81) with 28672K/4096K bytes of
> memory.
> Processor board ID 18205522
> R4700 CPU at 80Mhz, Implementation 33, Rev 1.0
> Bridging software.
> X.25 software, Version 3.0.0.
> 1 Ethernet/IEEE 802.3 interface(s)
> 4 Serial network interface(s)
> DRAM configuration is 32 bits wide with parity disabled.
> 29K bytes of non-volatile configuration memory.
> 8192K bytes of processor board System flash (Read/Write)
>
> Configuration register is 0x2102
>
> Show diag :
> ----------
> r2#sh diag
> Slot 0:
> Mueslix-4T Port adapter, 4 ports
> Port adapter is analyzed
> Port adapter insertion time unknown
> EEPROM contents at hardware discovery:
> Hardware revision 1.1 Board revision H0
> Serial number 22817844 Part number 800-02314-02
> Test history 0x0 RMA number 00-00-00
> EEPROM format version 1
> EEPROM contents (hex):
> 0x20: 01 54 01 01 01 5C 2C 34 50 09 0A 02 00 00 00 00
> 0x30: 88 00 00 00 00 10 25 00 00 05 FF FF FF FF FF FF
>
> Slot 1:
> Combo 1E, 2W Port adapter, 3 ports
> Port adapter is analyzed
> Port adapter insertion time unknown
> EEPROM contents at hardware discovery:
> Hardware revision 1.0 Board revision A0
> Serial number 5589870 Part number 800-01789-03
> Test history 0x0 RMA number 00-00-00
> EEPROM format version 1
> EEPROM contents (hex):
> 0x20: 01 37 01 00 00 55 4B 6E 50 06 FD 03 00 00 00 00
> 0x30: 50 00 00 00 97 05 16 17 FF FF FF FF FF FF FF FF
>
> WIC Slot 0:
> Serial 2T (12in1)
> Hardware revision 1.0 Board revision D0
> Serial number 22244548 Part number 800-03181-01
> Test history 0x0 RMA number 00-00-00
> Connector type PCI
> EEPROM format version 1
> EEPROM contents (hex):
> 0x20: 01 12 01 00 01 53 6C C4 50 0C 6D 01 00 00 00 00
> 0x30: 68 00 00 00 00 08 17 00 FF FF FF FF FF FF FF FF
>
>
>
> ***EOF***
>
>
>



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