-----Original Message-----
From: Jan Gunnik Hope [mailto:jangunnik.hope@idcomnet.no]
Sent: Saturday, January 20, 2001 5:35 PM
To: cisco-nsp
Subject: [nsp] 3620 hardware/software problem
Hello all !
I have a problem getting a 3620 to work correctly.
I have tried locating the correct software form
http://www.cisco.com/cgi-bin/front.x/Support/HWSWmatrix/hwswmatrix.cgi
but have not succeded.
Setup:
Cisco 3620
Slot 0 : NM-4T
Slot 1 : NM-1E2W with :
WIC 0 slot : WIC-2T
WIC 1 slot : empty
The router boots OK, but reports only 4 Serials.
I.e. the WIC-2T is not detected
I believe the follwing line (during boot) is essential :
00:00:05: %QUICC-1-UNKNOWN_WIC: Quicc(1), wic card has an unknown id of 12
I have tried the following IOS-es :
12.1(1) (c3620-i-mz.121-1.bin)
12.1(1)T (c3620-i-mz.121-1.T.bin)
12.1(5)T (c3620-i-mz.121-5.T.bin)
12.0(7)XK2 (c3620-i-mz.121-5.T.bin)
12.1(6) (c3620-i-mz.121-6.bin)
All report the same UNKNOWN-WIC during boot.
Ideas anyone ?
Jan Gunnik Hope
Enitel AS
***************
Misc outputs :
Boot sequence
-------------
Proceed with reload? [confirm]
00:36:47: %SYS-5-RELOAD: Reload requested
System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE SOFTWARE
(fc1)
C3600 processor with 32768 Kbytes of main memory
Main memory is configured to 32 bit mode with parity disabled
program load complete, entry point: 0x80008000, size: 0x4c19b4
Self decompressing the image :
############################################################################
############################################################################
############################################################################
############################################################################
############################################################################
########################### [OK]
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco Internetwork Operating System Software
IOS (tm) 3600 Software (C3620-I-M), Version 12.0(7)XK2, EARLY DEPLOYMENT
RELEASE SOFTWARE (fc1)
TAC:Home:SW:IOS:Specials for info
Copyright (c) 1986-2000 by cisco Systems, Inc.
Compiled Tue 31-Oct-00 19:56 by kpma
Image text-base: 0x600088F0, data-base: 0x608C0000
cisco 3620 (R4700) processor (revision 0x81) with 28672K/4096K bytes of
memory.
Processor board ID 18205522
R4700 CPU at 80Mhz, Implementation 33, Rev 1.0
Bridging software.
X.25 software, Version 3.0.0.
1 Ethernet/IEEE 802.3 interface(s)
4 Serial network interface(s)
DRAM configuration is 32 bits wide with parity disabled.
29K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read/Write)
Press RETURN to get started!
00:00:05: %QUICC-1-UNKNOWN_WIC: Quicc(1), wic card has an unknown id of 12
00:00:09: %SYS-4-CONFIG_NEWER: Configuration from version 12.1 may not be
correctly understood
00:00:11: %SYS-5-CONFIG_I: Configured from memory by console
00:00:11: %LINK-3-UPDOWN: Interface Serial0/0, changed state to up
00:00:11: %LINK-3-UPDOWN: Interface Serial0/1, changed state to up
00:00:11: %LINK-3-UPDOWN: Interface Serial0/2, changed state to up
00:00:11: %LINK-3-UPDOWN: Interface Serial0/3, changed state to up
00:00:11: %LINK-3-UPDOWN: Interface Ethernet1/0, changed state to up
00:00:11: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) 3600 Software (C3620-I-M), Version 12.0(7)XK2, EARLY DEPLOYMENT
RELEASE SOFTWARE (fc1)
TAC:Home:SW:IOS:Specials for info
Copyright (c) 1986-2000 by cisco Systems, Inc.
Compiled Tue 31-Oct-00 19:56 by kpma
00:00:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0, changed
state to up
00:00:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/1, changed
state to up
00:00:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/2, changed
state to up
00:00:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/3, changed
state to up
00:00:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet1/0,
changed state to up
show version :
--------------
r2#sh version
Cisco Internetwork Operating System Software
IOS (tm) 3600 Software (C3620-I-M), Version 12.0(7)XK2, EARLY DEPLOYMENT
RELEASE SOFTWARE (fc1)
TAC:Home:SW:IOS:Specials for info
Copyright (c) 1986-2000 by cisco Systems, Inc.
Compiled Tue 31-Oct-00 19:56 by kpma
Image text-base: 0x600088F0, data-base: 0x608C0000
ROM: System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE
SOFTWARE (fc1)
ROM: 3600 Software (C3620-I-M), Version 12.0(7)XK2, EARLY DEPLOYMENT RELEASE
SOFTWARE (fc1)
r2 uptime is 12 minutes
System returned to ROM by reload
System image file is "flash:c3620-i-mz.120-7.XK2.bin"
cisco 3620 (R4700) processor (revision 0x81) with 28672K/4096K bytes of
memory.
Processor board ID 18205522
R4700 CPU at 80Mhz, Implementation 33, Rev 1.0
Bridging software.
X.25 software, Version 3.0.0.
1 Ethernet/IEEE 802.3 interface(s)
4 Serial network interface(s)
DRAM configuration is 32 bits wide with parity disabled.
29K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read/Write)
Configuration register is 0x2102
Show diag :
----------
r2#sh diag
Slot 0:
Mueslix-4T Port adapter, 4 ports
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware revision 1.1 Board revision H0
Serial number 22817844 Part number 800-02314-02
Test history 0x0 RMA number 00-00-00
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 54 01 01 01 5C 2C 34 50 09 0A 02 00 00 00 00
0x30: 88 00 00 00 00 10 25 00 00 05 FF FF FF FF FF FF
Slot 1:
Combo 1E, 2W Port adapter, 3 ports
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware revision 1.0 Board revision A0
Serial number 5589870 Part number 800-01789-03
Test history 0x0 RMA number 00-00-00
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 37 01 00 00 55 4B 6E 50 06 FD 03 00 00 00 00
0x30: 50 00 00 00 97 05 16 17 FF FF FF FF FF FF FF FF
WIC Slot 0:
Serial 2T (12in1)
Hardware revision 1.0 Board revision D0
Serial number 22244548 Part number 800-03181-01
Test history 0x0 RMA number 00-00-00
Connector type PCI
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 12 01 00 01 53 6C C4 50 0C 6D 01 00 00 00 00
0x30: 68 00 00 00 00 08 17 00 FF FF FF FF FF FF FF FF
***EOF***
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