RE: [nsp] Ebay "Internet Router Problems"

From: Deepak Jain (deepak@ai.net)
Date: Fri Jun 22 2001 - 18:34:14 EDT


Why don't they buy Smartnet contracts on their chassis' and line cards?

Or am I missing something I should know about our GSR smartnet contracts?

Deepak Jain
AiNET

-----Original Message-----
From: Andre Gironda [mailto:andre@operations.net]
Sent: Friday, June 22, 2001 3:00 PM
To: Bill Carter
Cc: Cisco Puck
Subject: Re: [nsp] Ebay "Internet Router Problems"

On Fri, Jun 22, 2001 at 01:05:33PM -0500, Bill Carter wrote:
> Anyone here what caused Ebay's Internet Router problem this morning??
> Hopefully they have more than 1 router.

Yes, eBay has more than one router. The problem was from a
reload on a GSR 12012 that resulted in a power supply and
linecard failure. eBay gets no support from Cisco on the
GSR and this is a battle eBay has been fighting since eBay
installed them.

--
Andre Gironda



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