[cisco-bba] PPPoE connections that won't clear.

Oliver Boehmer (oboehmer) oboehmer at cisco.com
Tue Apr 24 11:52:51 EDT 2007


Just for the archives: I usually don't blindly suggest "upgrade and be happy".. But with the new PPP/AAA/VPDN code in 12.3, troubleshooting stuff like this (and possibly also clearing the sessions) is much easier, plus the enhanced scalability, etc.

To troubleshoot this (if it's really worth the effort), you could look at the state of the session (show pppoe session) and go from there, but it could be difficult to find out why these VAI's are in a "stuck" state.

	oli

Frank Bulk <> wrote on Tuesday, April 24, 2007 5:49 PM:

> I do have that command, and it did a good job of clearing out my
> existing PPPoE connection, but did not clear out the empty-lined
> PPPoE connections. 
> 
> Oli is recommending I upgrade to 12.3, so perhaps that's the best
> advice. 
> 
> Frank
> 
> -----Original Message-----
> From: Vince Mammoliti [mailto:vince at cisco.com]
> Sent: Tuesday, April 24, 2007 10:18 AM
> To: frnkblk at iname.com; 'Vince Mammoliti'; 'Tassos Chatzithomaoglou';
> cisco-bba at puck.nether.net
> Subject: RE: [cisco-bba] PPPoE connections that won't clear.
> 
> How about this command?
> 
> clear vpdn tunnel pppoe
> 
> Vince
> 
> -----Original Message-----
> From: Frank Bulk [mailto:frnkblk at iname.com]
> Sent: Tuesday, April 24, 2007 8:43 AM
> To: 'Vince Mammoliti'; 'Tassos Chatzithomaoglou';
> cisco-bba at puck.nether.net Subject: RE: [cisco-bba] PPPoE connections
> that won't clear. 
> 
> Thanks for the suggestion.  Another person mentioned that to me
> off-line, too, but that command is not available in 12.2(26).
> 
> Kind regards,
> 
> Frank
> 
> -----Original Message-----
> From: Vince Mammoliti [mailto:vince at cisco.com]
> Sent: Tuesday, April 24, 2007 7:24 AM
> To: frnkblk at iname.com; 'Tassos Chatzithomaoglou';
> cisco-bba at puck.nether.net Subject: RE: [cisco-bba] PPPoE connections
> that won't clear. 
> 
> Have you tired
> 
> #clear pppoe ?
>   all        Clear all sessions
>   derived    Clear cached PPPoE configuration information
>   interface  Clear sessions on interface
>   relay      PPPoE relay
>   rmac       Clear sessions from particular client
> 
> clear pppoe all
> 
> 
> vince
> 
> -----Original Message-----
> From: cisco-bba-bounces at puck.nether.net
> [mailto:cisco-bba-bounces at puck.nether.net] On Behalf Of Frank Bulk
> Sent: Tuesday, April 24, 2007 8:14 AM
> To: 'Tassos Chatzithomaoglou'; cisco-bba at puck.nether.net
> Subject: Re: [cisco-bba] PPPoE connections that won't clear.
> 
> That's an unrecognized command....
> 
> Router#clear ppp ?
> % Unrecognized command
> 
> Perhaps I need to open a TAC case.
> 
> Kind regards,
> 
> Frank
> 
> -----Original Message-----
> From: Tassos Chatzithomaoglou [mailto:achatz at forthnet.gr]
> Sent: Tuesday, April 24, 2007 6:53 AM
> To: frnkblk at iname.com
> Cc: cisco-bba at puck.nether.net
> Subject: Re: [cisco-bba] PPPoE connections that won't clear.
> 
> Have your tried?
> 
> clear ppp int
> 
> --
> Tassos
> 
> Frank Bulk wrote on 23/4/2007 7:53 μμ:
>> No one else has any ideas?  As I stated in response to someone else's
>> question, "clear interface Vi####" does not work in this case.
>> 
>> Frank
>> 
>> -----Original Message-----
>> From: cisco-bba-bounces at puck.nether.net
>> [mailto:cisco-bba-bounces at puck.nether.net] On Behalf Of Frank Bulk
>> Sent: Tuesday, April 17, 2007 10:09 AM
>> To: cisco-bba at puck.nether.net
>> Subject: [cisco-bba] PPPoE connections that won't clear.
>> 
>> We have a Cisco 7206VXR with an NPE400 running
>> c7200-is-mz.122-26.bin. I have about two dozen PPPoE connections
>> that won't clear. 
>> 
>> Router#sh user | inc Vi.*             Virtual
>>   Vi2025                  Virtual PPP (PPPoE )    51w4d
>>   Vi2292                  Virtual PPP (PPPoE )    46w4d
>>   Vi2457                  Virtual PPP (PPPoE )    14w0d
>>   Vi2526                  Virtual PPP (PPPoE )     3w6d
>>   Vi2531                  Virtual PPP (PPPoE )     6w4d
>>   Vi2546                  Virtual PPP (PPPoE )     1w0d
>>   Vi2565                  Virtual PPP (PPPoE )     3w4d
>>   Vi2566                  Virtual PPP (PPPoE )    2d18h
>>   Vi2588                  Virtual PPP (PPPoE )     2w1d
>>   Vi2593                  Virtual PPP (PPPoE )    1d14h
>>   Vi2594                  Virtual PPP (PPPoE )    2d18h
>>   Vi2597                  Virtual PPP (PPPoE )     3w3d
>>   Vi2598                  Virtual PPP (PPPoE )    2d20h
>>   Vi2599                  Virtual PPP (PPPoE )    2d16h
>>   Vi2602                  Virtual PPP (PPPoE )    2d18h
>>   Vi2604                  Virtual PPP (PPPoE ) 11:08:36
>>   Vi2607                  Virtual PPP (PPPoE )    1d00h
>>   Vi2608                  Virtual PPP (PPPoE )    2d00h
>>   Vi2614                  Virtual PPP (PPPoE )    1d02h
>>   Vi2615                  Virtual PPP (PPPoE )     1w4d
>>   Vi2792                  Virtual PPP (PPPoE )    5d20h
>>   Vi2808                  Virtual PPP (PPPoE )    4d18h
>>   Vi2810                  Virtual PPP (PPPoE )    2d18h
>> 
>> Anything I can do, besides reloading, to clear them out?
>> 
>> Regards,
>> 
>> Frank
>> 
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