[cisco-bba] windows messenger disconnects in periodic moments , in pppoe connection

[Ilir Nako]

Thank you Frank for your answer.

The customers inform at certain moments that the messenger disconnects in periodic intervals .While the internet connection is not interrupted .The help-desk office inform us for this issue.
Between the DSLAM and 7200 pass also traffic of customers that are not connected with pppoe .What type of traffic I have to sniff?

Do you think that are problems of packet size or not enough bandwidth ? The user are in three groups with 256 ,384 and 512 Kbps traffic policing
$Cisco-AVPair=ip:sub-policy-Out=<policy-name> from radius server to 7200


Ilir



  ----- Original Message ----- 
  From: Frank Bulk - iNAME 
  To: 'Ilir Nako' ; cisco-bba at puck.nether.net 
  Sent: Saturday, July 26, 2008 7:47 AM
  Subject: RE: [cisco-bba] windows messenger disconnects in periodic moments , in pppoe connection


  --> 
  Ilir:

   

  Is it just MSN Messenger traffic, or is it more things?  Do all 400 users get disconnected from MSN Messenger at the same time?  If you look at just one, what does a packet capture between the DSLAM and the 7200 and the 7200 and the internet show?

   

  Frank

   

  From: cisco-bba-bounces at puck.nether.net [mailto:cisco-bba-bounces at puck.nether.net] On Behalf Of Ilir Nako
  Sent: Thursday, July 24, 2008 9:11 AM
  To: cisco-bba at puck.nether.net
  Subject: [cisco-bba] windows messenger disconnects in periodic moments , in pppoe connection

   

  Hi 

   

  In our service provider we have about 400 users that are connected with PPPoE connection .The connection is with adsl modems that terminate DSLAMs.

  The pppoe is configured in 7200 router .

   

  The problem is that the windows messenger disconect in periodic moment every 5 min for example.In this time they can navigate in internet .

   

  The configuration of virtual-template is like this:

   

  interface Virtual-Template161 
   mtu 1492
   ip unnumbered GigabitEthernet0/2.161
   ip nat inside
   ip virtual-reassembly
   peer default ip address pool pppoevlan161
   ppp mtu adaptive
   ppp authentication pap
   ppp multilink

   

   

  bba-group pppoe pppoevlan161
   virtual-template 161
   sessions per-vc limit 500
   sessions per-mac limit 1
   sessions per-vlan limit 1024

  ip local pool pppoevlan161 192.168.160.5 192.168.161.253

   

  Have somebody experienced this problem ?

   

   

  Ilir Nako
  ABCom Development Dept 
  Email: inako at abcom.al ; cel 0682152835
  TIRANE - ALBANIA



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