[cisco-nas] memory Problems on a Cisco 3640

Dennis Peng dpeng at cisco.com
Tue Sep 2 15:01:38 EDT 2003


Do you have console logs from when the parity error occurred? Without
this or the crashinfo (which I don't think is supported on the 3640 in
12.2 mainline), it would be hard to say.

Dennis

Ahmad Cheikh Moussa [acm at netuse.de] wrote:
> Hi!
> 
> I have a memory Problem with my Cisco 3640.
> There are 4 x 32 MB RAM inside.
> 
> How can I find out, which module is faulty ?
> Here an output from show version and show memory.
> 
> Cisco Internetwork Operating System Software
> IOS (tm) 3600 Software (C3640-I-M), Version 12.2(19), RELEASE SOFTWARE (fc3)
> Copyright (c) 1986-2003 by cisco Systems, Inc.
> Compiled Tue 12-Aug-03 19:39 by kellmill
> Image text-base: 0x60008930, data-base: 0x60A38000
> 
> ROM: System Bootstrap, Version 11.1(19)AA, EARLY DEPLOYMENT RELEASE 
> SOFTWARE (fc1)
> 
> ***** uptime is 18 hours, 26 minutes
> System returned to ROM by processor memory parity error at PC 
> 0x6064B26C, address 0x0 at 20:19:49 MEST Sun Aug 31 2003
> System restarted at 20:20:42 MEST Sun Aug 31 2003
> System image file is "flash:c3640-i-mz.122-19"
> 
> cisco 3640 (R4700) processor (revision 0x00) with 125952K/5120K bytes of 
> memory.
> Processor board ID 10131087
> R4700 CPU at 100Mhz, Implementation 33, Rev 1.0
> Channelized E1, Version 1.0.
> MICA-6DM Firmware: CP ver 2940 - 7/24/2002, SP ver 2940 - 7/24/2002.
> Bridging software.
> X.25 software, Version 3.0.0.
> Primary Rate ISDN software, Version 1.1.
> 1 FastEthernet/IEEE 802.3 interface(s)
> 31 Serial network interface(s)
> 12 terminal line(s)
> 1 Channelized E1/PRI port(s)
> DRAM configuration is 64 bits wide with parity enabled.
> 125K bytes of non-volatile configuration memory.
> 24576K bytes of processor board System flash (Read/Write)
> 
> Configuration register is 0x2102
> 
> 
> router#sh mem
> router#sh memory
>                 Head    Total(b)     Used(b)     Free(b)   Lowest(b) 
> Largest(b)
> Processor   61091AA0   111600992     5852760   105748232   105459380 
> 105714716
>       I/O    7B00000     5243080     2692572     2550508     2550508 
>   2494684
> 
> 
> 
> 
>           Processor memory
> 
>  Address      Bytes     Prev     Next Ref     PrevF    NextF Alloc PC  what
> 61091AA0 0000020000 00000000 610968EC 001  -------- -------- 603F6210 
> Managed Chunk Queue Elements
> 610968EC 0000001500 61091AA0 61096EF4 001  -------- -------- 60405658 
> List Elements
> 61096EF4 0000005000 610968EC 610982A8 001  -------- -------- 60405698 
> List Headers
> 610982A8 0000009000 61096EF4 6109A5FC 001  -------- -------- 604242DC 
> Interrupt Stack
> 
> 
> 
> 
> Thanks for any hints,
>  Ahmad Cheikh-Moussa
> -- 
> Ahmad Cheikh-Moussa
> NetUSE AG
> Dr.-Hell-Stra?e, 24107 Kiel, Federal Republic of Germany
> Telefon: +49 431 386435 00 --  Telefax: +49 431 386435 99
> Service: Service at NetUSE.DE --  http://NetUSE.DE/
> 
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