[cisco-nas] AS5300 + 12.2(15)T7 or 12.3(3) - problem with windows

[Tassos Chatzithomaoglou]

Is there a known problem with this ios and Windows clients?

I did an upgrade from 12.2(XA5) to these 2 ios, and both seem to cause
some problems with mostly win98 users. With the previous release (XA) everything
seemed to work fine.
Now a lot of users get microsoft "error 629" while "verifying username & password...".

The modems negotiate fine but the ppp doesn't seem to start at all.

While i had the following debugs enabled, only the modem debug showed some output.

PPP:
   PPP detailed event debugging is on
   PPP protocol errors debugging is on
   PPP protocol negotiation debugging is on
   PPP packet display debugging is on

Modem Management:
   Modem Management Call Switching Module debugging is on

---------------------------------------------------------

These are the modem logs:

   Sep 29 17:17:54: Modem State event:
                    State: Call Setup
   Sep 29 17:17:54: Modem State event:
                    State: Connect
   Sep 29 17:17:54: Modem State event:
                    State: V.8bis Exchange
   Sep 29 17:17:54: Modem State event:
                    State: Link
   Sep 29 17:18:06: Modem State event:
                    State: Ranging
   Sep 29 17:18:06: Modem State event:
                    State: Half Duplex Train
   Sep 29 17:18:06: Modem State event:
                    State: Train Up
   Sep 29 17:18:18: Modem State event:
                    State: EC Negotiating
   Sep 29 17:18:18: Modem State event:
                    State: Steady
   Sep 29 17:18:18: RS232 event:  RTS, DTR, CTS, DCD
   Sep 29 17:18:18: Static event:
     Connect Protocol:  LAP-M
     Compression:  V.42bis both
     Connected Standard:  V.90
     TX,RX Symbol Rate:  8000, 3200
     TX,RX Carrier Frequency:  0, 1829
     TX,RX Trellis Coding:  0, 16
     Frequency Offset:  0.0 Hz
     Round Trip Delay:  10 msecs
     TX,RX Bit Rate:  52000, 31200
     Robbed Bit Signalling (RBS) pattern:  0
     Digital Pad:  None,  Digital Pad Compensation: Enabled
     QC Exchange:  No QC Requested
     TX,RX Negotiated String Length:  32, 32
     DC TX,RX Negotiated Codewords:  2048, 2048
     DC TX,RX Negotiated History Size:  0, 0
     Diagnostic Code:  00 00 00 00 00 00 00 00
     V.92 Status:  V.92 not negotiated
   Sep 29 17:18:18: Dynamic event:
     Sq Value:  3
     Signal Noise Ratio:  38 dB
     Receive Level:  -17 dBm
     Phase Jitter Frequency:  0.0 Hz
     Phase Jitter Level:  0 degrees
     Far End Echo Level:  -37 dBm
     Phase Roll:  0.0 Hz
     Total Retrains:  0
     EC Retransmission Count:  0
     Characters transmitted, received:  42, 0
     General Portware Information:  22
     PPP/SLIP packets transmitted, received:  0, 0
     PPP/SLIP packets received (BAD/ABORTED):  0
     EC packets transmitted, received OK:  1, 0
     Moving Average of EC packets (Received BAD/ABORTED):  0
     V110/PIAFS frames received bad:  0
     V110/PIAFS frames received good:  0
     V110/PIAFS frames transmitted:  0
     V110/PIAFS sync lost:  0
     PIAFS RTF:  0
     Total Speedshifts:  0
     Total MOH Time:  0 secs
     Current MOH Time:  0 secs
     MOH Status:  Modem is Not on Hold
     MOH Count:  0
     MOH Request Count:  0
     Retrains due to Call Waiting:  0
     DC Encoder,Decoder State:  stat not supported/stat not supported
     DC TX,RX Compression Ratio:  0.0:1, 0.0:1
     DC TX,RX Dictionary Reset Count:  0, 0
     Diagnostic Code:  00 00 00 00 00 00 00 00
   Sep 29 17:18:30: RS232 event:  noRTS, DTR, CTS, DCD
   Sep 29 17:18:30: RS232 event:  noRTS, noDTR, CTS, DCD
   Sep 29 17:18:30: RS232 event:  noRTS, DTR, CTS, DCD
   Sep 29 17:18:30: RS232 event:  RTS, DTR, CTS, DCD
   Sep 29 17:18:30: Modem State event:
                    State: Terminate
   Sep 29 17:18:30: RS232 event:  RTS, DTR, CTS, noDCD
   Sep 29 17:18:30: Modem State event:
                    State: Idle
   Sep 29 17:18:30: End Connect event:
     Call Timer:  29 secs
     Disconnect Reason Info:  (0xDF03)
        Type (=6 ):  Tx (host to line) data flushing - OK
       Class (=31):  Requested by host
      Reason (=3 ):  DTR dropped
     Total Retrains:  0
     EC Retransmission Count:  1
     Characters transmitted, received:  116, 39
     General Portware Information:  22
     PPP/SLIP packets transmitted, received:  0, 0
     PPP/SLIP packets received (BAD/ABORTED):  0
     EC packets transmitted, received OK:  12, 3
     Moving Average of EC packets (Received BAD/ABORTED):  0
     V110/PIAFS frames received bad:  0
     V110/PIAFS frames received good:  0
     V110/PIAFS frames transmitted:  0
     V110/PIAFS sync lost:  0
     TX,RX Bit Rate:  52000, 31200
     Total Speedshifts:  0
     Total MOH Time:  0 secs
     Current MOH Time:  0 secs
     MOH Status:  Modem is Not on Hold
     MOH Count:  0
     MOH Request Count:  0
     Retrains due to Call Waiting:  0
     DC Encoder,Decoder State:  stat not supported/stat not supported
     DC TX,RX Compression Ratio:  0.0:1, 0.0:1
     DC TX,RX Dictionary Reset Count:  0, 0
     Diagnostic Code:  00 00 00 00 00 00 00 00
   Sep 29 17:18:30: Link Rate event:
     MICA modem rate of service information:
     connect range 51968 to 52224 for 9 sec.


-- 
***********************************
    Chatzithomaoglou Anastasios
Network Design & Operations Center
           FORTHnet S.A.
       <achatz at forthnet.gr>
***********************************