[cisco-nas] FW: AS5350 can't reboot

Fri Oct 31 14:40:59 EDT 2008

Hi all,
I have to bring up this topic again. Yesterday, I reload a boot image(c5350-boot-mz.123-15b.bin) to bootflash by xmodem successfully and I can login this gateway by boot mode now. But I still can 't show or load image to Flash which it responds "Open device flash failed (Bad device info block)". 
Sometime, the gateway is rebooted by a Software forced crash. I think this could due to corrupt image. Can you tell me how to load the image to Flash in this situation.
Thank you.

During the boot, it shows,
System Bootstrap, Version 12.2(1r)1, RELEASE SOFTWARE (fc1) TAC Support: http://www.cisco.com/cgi-bin/ibld/view.pl?i=support Copyright (c) 2001 by cisco Systems, Inc. bus error while trying to access flash - addr = 0xb0000000 cannot read flash info ****************************************** Unsupported system flash simms detected Replace flash simms Both flash simms must be of the same type ****************************************** AS5350 platform with 524288 Kbytes of main memory bus error while trying to access flash - addr = 0xb0000000 cannot read flash info getdevnum warning: device "flash" has size of zero bus error while trying to access flash - addr = 0xb0000000 cannot read flash info getdevnum warning: device "flash" has size of zero open: read error...requested 0x4 bytes, got 0x0 trouble reading device magic number boot: cannot open "flash:" boot: cannot determine first file name on device "flash:" System Bootstrap, Version 12.2(1r)1, RELEASE SOFTWARE (fc1) TAC Support: http://www.cisco.com/cgi-bin/ibld/view.pl?i=support Copyright (c) 2001 by cisco Systems, Inc. bus error while trying to access flash - addr = 0xb0000000 cannot read flash info ****************************************** Unsupported system flash simms detected Replace flash simms Both flash simms must be of the same type ****************************************** AS5350 platform with 524288 Kbytes of main memory Self decompressing the image : #################### [OK] 
Router(boot)#show ver Cisco Internetwork Operating System Software IOS (tm) 5350 Software (C5350-BOOT-M), Version 12.3(15b), RELEASE SOFTWARE (fc1) Copyright (c) 1986-2005 by cisco Systems, Inc. Compiled Thu 25-Aug-05 15:59 by ssearch Image text-base: 0x60008AFC, data-base: 0x60480000 ROM: System Bootstrap, Version 12.2(1r)1, RELEASE SOFTWARE (fc1) Router uptime is 57 minutes System returned to ROM by error - a Software forced crash, PC 0x60161210 at 10:34:30 EST Fri Oct 31 2008 System image file is "bootflash:c5350-boot-mz.123-15b.bin" ...... Backplane HW Revision 1.0, Flash Type 5V 2 FastEthernet/IEEE 802.3 interface(s) 2 Serial network interface(s) 512K bytes of non-volatile configuration memory. 32768K bytes of processor board System flash (Read/Write) 16384K bytes of processor board Boot flash (Read/Write) 

Date: Mon, 8 Sep 2008 09:37:15 -0700From: Aaron at cisco.comTo: david.lin at msn.comCC: cisco-nas at puck.nether.netSubject: Re: [cisco-nas] FW: AS5350 can't reboot
Well I guess if you like, you could try xmodem-ing down a new IOS image and seeing if you can boot that.  I still think you've got a hardware issue with your mobo though.Aaron

Aaron,When I login by ROMMON, it shows below msg, what do you think about this? Thanks!*** System received an abort due to Break Key ***signal= 0x3, code= 0x0, context= 0x6053fd28PC = 0x60145114, Cause Reg = 0x1000020, Status Reg = 0x34000002Interrupt Ctrl Reg = 0x10001082rommon 1 > dir flash:         File size           Checksum   File name  18721508 bytes (0x11daae4)  0xe6a766bb    c5350-ik9s-mz.124-3.bin      5095 bytes (0x13e7)     0xb03ee193    app_faxmail_offramp.2.0.1.1.tcl     12262 bytes (0x2fe6)     0x448114c2    app_faxmail_onramp.2.0.1.3.tcl    258138 bytes (0x3f05a)    0x9a6e4e0c    crashinfo_20071128-043239    192750 bytes (0x2f0ee)    0xa3aa1f49    crashinfo_20000215-185351    233985 bytes (0x39201)    0xbcc108ac    crashinfo_20000101-025251    192869 bytes (0x2f165)    0xd216cc82    crashinfo_20000101-000252    214208 bytes (0x344c0)    0xd0b2a023    crashinfo_20000101-000108    197122 bytes (0x30202)    0xf4ccf11e    crashinfo_20000101-000016    275789 bytes (0x4354d)    0xd7c55177    crashinfo_20000107-203323    235353 bytes (0x39759)    0x3f5af94    crashinfo_20080903-041924    219935 bytes (0x35b1f)    0xbd3d0cb3    crashinfo_20080903-042651    ...... rommon 2 > devDevices in device table:        id  name    flash:  flash                      bootflash:  boot flash rommon 3 > meminfoMain memory size: 512 MB. Packet memory size: 128 MBAvailable main memory starts at 0xa000e000, size 0x1fff2000Packet memory starts at 0xa8000000NVRAM size: 0x80000Main memory control register: 0xbe903655Shared memory control register: 0x00000204 > Date: Thu, 4 Sep 2008 10:11:15 -0700> From: Aaron at cisco.com> To: david.lin at msn.com> CC: cisco-nas at puck.nether.net> Subject: Re: [cisco-nas] FW: AS5350 can't reboot> > Time to swap in a new router (motherboard) I'm afraid.> > Aaron> > ------------------------------------------------------------------------> > > Hi folks,> > One of my AS5350 gateways suddenly crashed and got "Imprecise Data> > Parity Error" during booting and can't be rebooted anymore. Detail log> > attached. Can anyone advise about this? Thanks.> >> > > >> >> >> > ------------------------------------------------------------------------> > Use Windows Live Messenger to send messages to your buddies on their> > mobile phones Find out more on our PC to Mobile website> > <http://www.pc2mobile.ca>> > ------------------------------------------------------------------------> >> > _______________________________________________> > cisco-nas mailing list> > cisco-nas at puck.nether.net> > https://puck.nether.net/mailman/listinfo/cisco-nas> 

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