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<DIV><FONT face=Arial size=2>Dear Aaron,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thank for your assistance. Actually, I have
followed this instruction to configure my NAS: </FONT><A
href="http://www.cisco.com/en/US/products/hw/modules/ps2797/products_configuration_example09186a00800e0dcd.shtml"><FONT
face=Arial
size=2>http://www.cisco.com/en/US/products/hw/modules/ps2797/products_configuration_example09186a00800e0dcd.shtml</FONT></A></DIV>
<DIV><FONT face=Arial size=2>However, it doesn't work for me. This is the modem
log rigth after the NAS has been reloaded:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face="Courier New" size=2>sh modem log 1/0</FONT></DIV>
<DIV><FONT face="Courier New" size=2>Modem 1/0 Events Log:<BR>00:01:27.252 DC
session request: AT-I1Z<BR>00:01:27.252 RS232: noCTS* DSR* noDCD* noRI
noRxBREAK TxBREAK*<BR>00:01:27.252 MSMP Reset<BR>00:01:27.252 RS232: CTS*
DSR noDCD noRI noRxBREAK TxBREAK<BR>00:01:27.252 PPP
escape maps set: TX map=00000000 RX map=FFFFFFFF<BR>00:01:27.252 DTR set
high<BR>00:01:27.252 Modem disabled<BR></FONT></DIV>
<DIV><FONT face="Courier New" size=2><FONT face=Arial>Is that normal status ?
Also when I pluged RJ11 phone jack on the modem port and unplug. The modem
active led is green (modem active), and when I use "show interface command" I
got the following:</FONT></FONT></DIV>
<DIV><FONT face="Courier New" size=2><FONT face=Arial></FONT></FONT> </DIV>
<DIV><FONT face=Courier size=2>ras3#sh interfaces async
33
<BR>Async33 is up (spoofing), line protocol is up
(spoofing)<BR>modem(slot/port):1/0,
csm_state:CSM_CONNECT_INITIATED_STATE,<BR>bchan_num:-1 csm_status:
CALL_ACTIVE</FONT></DIV>
<DIV><FONT face=Courier></FONT> </DIV>
<DIV><FONT size=2><FONT face=Courier> Hardware is MCOM Integrated Modem
Controller<BR> Interface is unnumbered. Using address of Ethernet0/0
(10.6.20.4)<BR> MTU 1500 bytes, BW 9 Kbit, DLY 100000
usec,<BR> reliability 255/255, txload 1/255, rxload
1/255<BR> Encapsulation PPP, loopback not set<BR> Keepalive not
set<BR> DTR is pulsed for 5 seconds on reset<BR> LCP
Closed<BR> Closed: IPCP<BR> Last input never, output never, output
hang never<BR> Last clearing of "show interface" counters
00:08:29<BR> Input queue: 0/75/0/0 (size/max/drops/flushes); Total output
drops: 0<BR> Queueing strategy: weighted fair<BR> Output queue:
0/1000/64/0 (size/max total/threshold/drops)<BR>
Conversations 0/0/16 (active/max active/max
total)<BR> Reserved Conversations 0/0 (allocated/max
allocated)<BR> Available Bandwidth 6
kilobits/sec<BR> 5 minute input rate 0 bits/sec, 0 packets/sec<BR> 5
minute output rate 0 bits/sec, 0 packets/sec</FONT></DIV></FONT>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Please help me to indentify the problem.
</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Regards,</FONT></DIV>
<DIV><FONT face=Arial size=2>Souphonh</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>----- Original Message ----- </FONT>
<DIV><FONT face=Arial size=2>From: "Aaron Leonard" <</FONT><A
href="mailto:Aaron@cisco.com"><FONT face=Arial
size=2>Aaron@cisco.com</FONT></A><FONT face=Arial size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>To: "Souphonh" <</FONT><A
href="mailto:souphonh@laopdr.com"><FONT face=Arial
size=2>souphonh@laopdr.com</FONT></A><FONT face=Arial size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>Cc: <</FONT><A
href="mailto:cisco-nas@puck.nether.net"><FONT face=Arial
size=2>cisco-nas@puck.nether.net</FONT></A><FONT face=Arial
size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>Sent: Wednesday, September 17, 2003 11:33
PM</FONT></DIV>
<DIV><FONT face=Arial size=2>Subject: Re: [cisco-nas] Cisco3640 NM-16AM analog
modem configuration problem</FONT></DIV></DIV>
<DIV><FONT face=Arial><BR><FONT size=2></FONT></FONT></DIV><FONT face=Arial
size=2>> > Dear All,<BR>> <BR>> > I have very little experience
with Cisco nas configuration. Now<BR>> > I am configuring Cisco3640 with
NM-16AM analog modem module. IOS<BR>> > image file is c3640-i-mz.122-8.T1.
After the configuration, I use<BR>> > command "sh interface asyn 33" The
speed of the line is 9.6 K, and<BR>> > could not answer any PPP
connection. Could you please suggest what<BR>> > is possible
problem.<BR>> <BR>> > Many thanks.<BR>> > Souphonh<BR>>
<BR>> Welcome Souphonh. <BR>> <BR>> Here's a sample configuration to
use for starters:<BR>> </FONT><A
href="http://www.cisco.com/univercd/cc/td/doc/product/software/ios122/122cgcr/fdial_c/fnsprt12/dafspex.htm#1000911"><FONT
face=Arial
size=2>http://www.cisco.com/univercd/cc/td/doc/product/software/ios122/122cgcr/fdial_c/fnsprt12/dafspex.htm#1000911</FONT></A><BR><FONT
face=Arial size=2>> "Individual Remote PCs Using Analog Modems" in <BR>>
"Telco and ISP Dial Scenarios and Configurations". In your case,
with<BR>> the analog modems, you would skip the T1 controller and ISDN D
channel<BR>> configuration part.<BR>> <BR>> If you still have problems,
here are the debugs I'd use:<BR>> <BR>> config term<BR>> service
timestamp debug date msec<BR>> modem call-record terse<BR>>
end<BR>> <BR>> debug modem<BR>> debug ppp negotiation<BR>> terminal
monitor<BR>> [ have a client dial in ]<BR>> <BR>> As far as the "speed"
(actually, bandwidth) shown via "show interface"<BR>> ... this is simply
taken from the "bandwidth" command configured on<BR>> the async interface,
and does not reflect the actual modem speed.<BR>> The "bandwidth" value is
basically cosmetic (except insofar as it is<BR>> used by MLPPP and routing
protocols.)<BR>> <BR>> Aaron<BR>> </FONT></BODY></HTML>