[nsp] Cisco 3620: %ERR-1-GT64010: Fatal error, PCI Master abort

Siva Valliappan svalliap at cisco.com
Fri Oct 24 18:23:45 EDT 2003


if you are having this error with all your NMs removed, you need to
replace the chassis.

cheers
.siva

On Fri, 24 Oct 2003, Roman Volf wrote:

> Siva,
>
> I removed the NM and it still gives the same error.
>
> > you have a mis-seated or bad NM or a bad mid-plane.
> > i would suggest bringing the router up with no NM in, then start the
> > process of putting them back in 1 at a time.  since the 3620 does not
> > support OIR, you need to power it off before each step.  make sure all
> > connections are firmly made at each step.
> >
> > cheers
> > .siva
> >
> >
> > On Fri, 24 Oct 2003, Roman Volf wrote:
> >
> >> Here's the boot:
> >>
> >> -------------------snip--------------------------------------------
> >>
> >> System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE SOFTWARE
> >> (fc1)
> >> Copyright (c) 1999 by cisco Systems, Inc.
> >> C3600 processor with 32768 Kbytes of main memory
> >> Main memory is configured to 32 bit mode with parity disabled
> >>
> >> program load complete, entry point: 0x80008000, size: 0x5e1ac0
> >> Self decompressing the image :
> >> ########################################################## [OK]
> >>
> >> Smart Init is enabled
> >> smart init is sizing iomem
> >>   ID            MEMORY_REQ                 TYPE
> >> 0000D8          0X00178610 Dual Fast Ethernet Combo Port Module, 2 WAN
> >>                 0X000F3BB0 public buffer pools
> >>                 0X00211000 public particle pools
> >> TOTAL:          0X0047D1C0
> >>
> >> If any of the above Memory Requirements are
> >> "UNKNOWN", you may be using an unsupported
> >> configuration or there is a software problem and
> >> system operation may be compromised.
> >> Rounded IOMEM up to: 5Mb.
> >> Using 15 percent iomem. [5Mb/32Mb]
> >>
> >> %ERR-1-GT64010: Fatal error, PCI Master abort
> >>  cause=0x0300E483, mask=0x0CD01F00, real_cause=0x00000400
> >>  bus_err_high=0x00000000, bus_err_low=0x31000000,
> >> addr_decode_err=0x1E840028
> >>
> >>               Restricted Rights Legend
> >>
> >> Use, duplication, or disclosure by the Government is
> >> subject to restrictions as set forth in subparagraph
> >> (c) of the Commercial Computer Software - Restricted
> >> Rights clause at FAR sec. 52.227-19 and subparagraph
> >> (c) (1) (ii) of the Rights in Technical Data and Computer
> >> Software clause at DFARS sec. 252.227-7013.
> >>
> >>            cisco Systems, Inc.
> >>            170 West Tasman Drive
> >>            San Jose, California 95134-1706
> >>
> >>
> >>
> >> Cisco Internetwork Operating System Software
> >> IOS (tm) 3600 Software (C3620-I-M), Version 12.2(12a), RELEASE SOFTWARE
> >> (fc1)
> >> Copyright (c) 1986-2002 by cisco Systems, Inc.
> >> Compiled Tue 24-Sep-02 00:21 by pwade
> >> Image text-base: 0x60008930, data-base: 0x60A08000
> >>
> >> cisco 3620 (R4700) processor (revision 0x81) with 27648K/5120K bytes of
> >> memory.
> >> Processor board ID 07016056
> >> R4700 CPU at 80Mhz, Implementation 33, Rev 1.0
> >> Bridging software.
> >> X.25 software, Version 3.0.0.
> >> 2 FastEthernet/IEEE 802.3 interface(s)
> >> 1 Serial network interface(s)
> >> DRAM configuration is 32 bits wide with parity disabled.
> >> 29K bytes of non-volatile configuration memory.
> >> 16384K bytes of processor board System flash (Read/Write)
> >> 8192K bytes of processor board PCMCIA Slot0 flash (Read/Write)
> >>
> >>
> >> -------------------snip-----------------------------------------------
> >>
> >> Same error when i tried IOS 12.0.
> >>
> >> So what does it mean?
> >>
> >> %ERR-1-GT64010: Fatal error, PCI Master abort
> >>  cause=0x0300E483, mask=0x0CD01F00, real_cause=0x00000400
> >> bus_err_high=0x00000000, bus_err_low=0x31000000,
> >> addr_decode_err=0x1E840028
> >>
> >>
> >> hanks for the help!
> >>
> >> ---
> >> Roman Volf
> >> Keystreams Internet Solutions
> >> 1-619-572-2062
> >> _______________________________________________
> >> cisco-nsp mailing list  cisco-nsp at puck.nether.net
> >> https://puck.nether.net/mailman/listinfo/cisco-nsp
> >> archive at http://puck.nether.net/pipermail/cisco-nsp/
> >>
> >
>
>
> ---
> Roman Volf
> Keystreams Internet Solutions
> 1-619-572-2062
>


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