[c-nsp] 7140 crashed

Richard Gallagher rgallagh at cisco.com
Tue Dec 7 09:53:25 EST 2004


Hi,

Can you please post a "sh stack" output from the router please?

Thanks, Rich

----- Original Message ----- 
From: <cisco-nsp at crimea.net>
To: <cisco-nsp at puck.nether.net>
Sent: Tuesday, December 07, 2004 3:42 PM
Subject: [c-nsp] 7140 crashed


> Hello,
>
> We use 7140 as LNS for PPPoE (11 tunnels, about 800 sessions).
> Yesterday the box crashed with the error below.
> How can I determine why it crashed?
>
> Cisco Internetwork Operating System Software
> IOS (tm) EGR Software (C7100-IS-M), Version 12.3(9), RELEASE SOFTWARE 
> (fc2)
> Copyright (c) 1986-2004 by cisco Systems, Inc.
> Compiled Fri 14-May-04 16:32 by dchih
> Image text-base: 0x60008AF4, data-base: 0x6206E000
>
> ROM: System Bootstrap, Version 12.0(5r)XE, RELEASE SOFTWARE (fc1)
> BOOTLDR: EGR Software (C7100-BOOT-M), Version 12.1(21), RELEASE SOFTWARE 
> (fc1)
>
> lns1 uptime is 16 hours, 16 minutes
> System returned to ROM by error - a Software forced crash, PC 0x6064914C 
> at 15:17:34 EST Mon Dec 6 2004
> System restarted at 15:18:49 EST Mon Dec 6 2004
> System image file is "tftp://aa.bb.cc.dd/c7100-is-mz.123-9.bin"
>
> cisco 7140-2FE (EGR) processor (revision A) with 229376K/98304K bytes of 
> memory.
> Processor board ID 12701617
> R7000 CPU at 262MHz, Implementation 39, Rev 1.0, 256KB L2, 2048KB L3 Cache
> Last reset from power-on
> Bridging software.
> X.25 software, Version 3.0.0.
> 2 FastEthernet/IEEE 802.3 interface(s)
> 125K bytes of non-volatile configuration memory.
>
> 8192K bytes of Flash internal SIMM (Sector size 256K).
> Configuration register is 0x2102
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