[c-nsp] 7140 crashed

Rodney Dunn rodunn at cisco.com
Tue Dec 7 10:36:15 EST 2004


On Tue, Dec 07, 2004 at 05:25:43PM +0200, Arthur Zimens wrote:
> Hi Rich,
> 
> Thanks for your fast reply.
> 
> Dec  6 15:17:34: %SYS-2-MALLOCFAIL: Memory allocation of 328 bytes failed from 0x607048A0, alignment
>  0 
> Pool: Processor  Free: 89127812  Cause: Mempool corrupt 
> Alternate Pool: None  Free: 0  Cause: No Alternate pool
> 
> Bad memory?

Most likely no.  When memory corruption is detected we mark
the pool as corrupt so any malloc request just after that
would fail.  That's what the message is telling you.

Cause: Mempool corrupt

You probably should open a TAC case and include the crashinfo
file from the router because it will have to be decoded.

Rodney


> 
> The memory usage is below
> 
>                Head    Total(b)     Used(b)     Free(b)   Lowest(b)  Largest(b)
> Processor   62626620   194877920    39825768   155052152   154996328   154755592
>       I/O   20000000    67108864    25116944    41991920    41991920    41991872
>     I/O-2    E000000    33554432     1978960    31575472    31575472    31575424
> 
> On Tue, Dec 07, 2004 at 03:53:25PM +0100, Richard Gallagher wrote:
> > Hi,
> > 
> > Can you please post a "sh stack" output from the router please?
> > 
> > Thanks, Rich
> > 
> > ----- Original Message ----- 
> > From: <cisco-nsp at crimea.net>
> > To: <cisco-nsp at puck.nether.net>
> > Sent: Tuesday, December 07, 2004 3:42 PM
> > Subject: [c-nsp] 7140 crashed
> > 
> > 
> > >Hello,
> > >
> > >We use 7140 as LNS for PPPoE (11 tunnels, about 800 sessions).
> > >Yesterday the box crashed with the error below.
> > >How can I determine why it crashed?
> > >
> > >Cisco Internetwork Operating System Software
> > >IOS (tm) EGR Software (C7100-IS-M), Version 12.3(9), RELEASE SOFTWARE 
> > >(fc2)
> > >Copyright (c) 1986-2004 by cisco Systems, Inc.
> > >Compiled Fri 14-May-04 16:32 by dchih
> > >Image text-base: 0x60008AF4, data-base: 0x6206E000
> > >
> > >ROM: System Bootstrap, Version 12.0(5r)XE, RELEASE SOFTWARE (fc1)
> > >BOOTLDR: EGR Software (C7100-BOOT-M), Version 12.1(21), RELEASE SOFTWARE 
> > >(fc1)
> > >
> > >lns1 uptime is 16 hours, 16 minutes
> > >System returned to ROM by error - a Software forced crash, PC 0x6064914C 
> > >at 15:17:34 EST Mon Dec 6 2004
> > >System restarted at 15:18:49 EST Mon Dec 6 2004
> > >System image file is "tftp://aa.bb.cc.dd/c7100-is-mz.123-9.bin"
> > >
> > >cisco 7140-2FE (EGR) processor (revision A) with 229376K/98304K bytes of 
> > >memory.
> > >Processor board ID 12701617
> > >R7000 CPU at 262MHz, Implementation 39, Rev 1.0, 256KB L2, 2048KB L3 Cache
> > >Last reset from power-on
> > >Bridging software.
> > >X.25 software, Version 3.0.0.
> > >2 FastEthernet/IEEE 802.3 interface(s)
> > >125K bytes of non-volatile configuration memory.
> > >
> > >8192K bytes of Flash internal SIMM (Sector size 256K).
> > >Configuration register is 0x2102
> > >_______________________________________________
> > >cisco-nsp mailing list  cisco-nsp at puck.nether.net
> > >https://puck.nether.net/mailman/listinfo/cisco-nsp
> > >archive at http://puck.nether.net/pipermail/cisco-nsp/
> > >
> > 
> > 
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