[c-nsp] Non-Cisco memory.

[Paul Stewart]

Use nothing but third party memory in our gear... Never had a problem
with memory.

Unofficially Cisco told me that if they send a tech onsite and/or if
they find out there's third party memory it will not void the coverage,
just that if they feel it's memory related it won't get fixed by them...

We've never had onsite coverage where it's been memory related.. But I
can tell you that on the last hardware issue, the unit they sent us
(3662 mainboard) had third party memory on it FROM CISCO.. I kind of
found this funny at the time.. Cisco mainboard with Kingston memory
onboard..

Paul


-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net
[mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of John Lyons
Sent: Wednesday, November 03, 2004 11:41 AM
To: cisco-nsp at puck.nether.net
Subject: [c-nsp] Non-Cisco memory.


I have grown weary of the prices Cisco are charging for Memory.

Can someone clarify what the situation is with using non-cisco memory 
on cisco boxes ? Does it void your warranty ? Is there a set list of
alernative vendors one has to buy off ? Indeed has anyone ever
experienced a problem with support due to having non-cisco RAM in a 
router/switch ?

Cheers,

John

-- 
John Lyons              Phone:  +353-1-660-9040
Network Engineer        Fax:    +353-1-660-3666
HEAnet Ltd.             Email:  john.lyons at heanet.ie

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