[c-nsp] Non-Cisco memory.

[Brian Lehigh]

John,
I am in the same boat as you.  I spoke with our Cisco rep after the last
time I received a piece of replacement memory from Cisco and it had the
Crucial Technologies sticker still on it.  The packing slip claimed the cost
was $2000.  After checking the Crucial site I saw that the same stick of
memory sold for $50.  What a joke!  I can understand Cisco needing to mark
up parts but this is ridiculous.
Anyway, according to our rep it does not void the warranty as long as you
use Cisco approved memory.  The worst case scenario is if you need to send
the Cisco device in for service there is a chance that they'll yank the non
Cisco approved memory from the box before sending it back to you.
>From what I have seen, Cisco generally using Kingston or Crucial memory.
I hope this helps.

Brian Lehigh
Network Operations Center
Sierra Tel Internet
http://www.sti.net
 

-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net
[mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of John Lyons
Sent: Wednesday, November 03, 2004 8:41 AM
To: cisco-nsp at puck.nether.net
Subject: [c-nsp] Non-Cisco memory.

I have grown weary of the prices Cisco are charging for Memory.

Can someone clarify what the situation is with using non-cisco memory 
on cisco boxes ? Does it void your warranty ? Is there a set list
of alernative vendors one has to buy off ? Indeed has anyone ever
experienced a problem with support due to having non-cisco RAM in a 
router/switch ?

Cheers,

John

-- 
John Lyons              Phone:  +353-1-660-9040
Network Engineer        Fax:    +353-1-660-3666
HEAnet Ltd.             Email:  john.lyons at heanet.ie

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