[c-nsp] C3660 - FECPM-1-UNKNOWN_WIC

[Gyorfy, Shawn]

Hey group,

Customer has a 3360 with (3) NM-2W Port adapter, 2 ports all populated with
T1-CSU WICs.  We are trying to install the 6th T1 WIC on slot 3/1 but we
get:

FECPM-1-UNKNOWN_WIC: NM slot 3, wic card has an unknown id FF

All the lights on the card are off.  We replaced the card with the same
results.  I am looking at this remotely so I cannot verify with 100% that
the customer bought the correct card, but he says he ordered the same WIC as
the other 5 cards.

When I perform a 'sh diag',  I get:

WIC Slot 0:
 FT1
 Hardware revision 1.3           Board revision B0
 Serial number     23770040      Part number    800-03279-04
 Test history      0x0           RMA number     00-00-00
 Connector type    Wan Module
 EEPROM format version 2
 EEPROM contents (hex):
   0x20: 02 11 01 03 01 6A B3 B8 50 0C CF 04 00 00 00 00
   0x30: 58 00 00 00 11 11 02 01 FF FF FF FF FF FF FF FF

 WIC Slot 1:
 Unknown WAN daughter card
 Hardware revision 64.0          Board revision >2
 Serial number     1379991809    Part number    800-7441222-79
 Test history      0x43          RMA number     48-56-52
 Connector type    PCI
 EEPROM format version 4
 EEPROM contents (hex):
   0x20: 04 FF 40 00 52 41 01 01 C1 8B 46 4F 43 30 38 34
   0x30: 32 30 4C 41 4B 82 49 20 9A 04 42 41 30 03 00 81

If you notice the Part Number/Connector Type ect. in WIC Slot 1 - it's
different from Slot 0.  Is this just the default, I don't know what the hell
you inserted in me, report?  I searched google, cisco, and USENET and can't
find a description for that.  Or is this a product cisco has which I can't
find (and the customer bought the wrong card).  We upgraded the memory
because.. Hmm. Hmm right - and I am about to upgrade the IOS - but this one
should support 6 T1 WIC.  I briefly went through the IOS bugs and cannot
find anything about the limits of T1s for IOS c3660-i-mz.121-5.T10.  To
double check this, I built the router via Cisco IOS Software Advisor and it
spits out this strain of IOS.  Hmmm Arg..

Any help or insight into this would be great.

Thanks,

shawn.