[c-nsp] CCO Password resets

[Brian Turnbow]

My requests have changed now from multiple accounts,

Sorry, your attempt to change your p/w on CCO has not been successful.

Reason: There was more than one User ID in the CCO database associated
        with your email address.
 
to account may not be active ...

 Sorry, your attempt to change your p/w on CCO has not been successful.

Reason: Your account may not be active.

1Any further inquiries should be directed to cco-team at cisco.com

Thank you

Even though I just renewed a contract in July.

Cco-team hasn't responded yet. 


Brian

-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of christian.macnevin at uk.bnpparibas.com
Sent: mercoledì 3 agosto 2005 17.11
To: steve at telecomplete.co.uk
Cc: cisco-nsp at puck.nether.net
Subject: RE: [c-nsp] CCO Password resets

Yeah, I've just had the same thing. They'll be saving account managers, 
tac engineers, database guys and probably half the support staff of their 
company a lot of time if they take an agnostic approach here..




Internet
steve at telecomplete.co.uk@puck.nether.net - 03/08/2005 16:05
 
Sent by:        cisco-nsp-bounces at puck.nether.net

To:     mm
cc:     cisco-nsp
Subject:        RE: [c-nsp] CCO Password resets


i got the multiple account error too altho i only think i've got one 
account.

if any cisco locksmith folks are reading, i dont see why you cant send all
passwords to the address if there are multiple logins...

Steve

On Wed, 3 Aug 2005, Michael Markstaller wrote:

> I already spent some time today to get the passwords of our accounts 
reset which doesn't work as locksmith tells me there're multiple accounts 
associated with the email-address..
>
> I wonder if the guys at Cisco thought about this before doing it.
> Cisco loosing passwords because of sloppiness, not worse enough, 
saddling the work and problems on their customers..
>
> Michael
>
>
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