[c-nsp] FWSM rebooted on its own

[Greg Schwimer]

The firewall might have crashed.  Check the crashdump info on the FWSM
and get that info to TAC ASAP.  Oh, and beware when they try to goad
you into upgrading.  Make them *really* justify it first.


> -------- Original Message --------
> Subject: RE: [c-nsp] FWSM rebooted on its own
> From: "Josh Duffek" <consultantjd16 at ridemetro.org>
> Date: Mon, March 28, 2005 12:40 pm
> To: "John Neiberger" <John.Neiberger at efirstbank.com>,
> cisco-nsp at puck.nether.net, richard.doty at us.didata.com
> 
> What does show crash show?  I had some major problems with that 1.1.3
> code and was told it was majorly buggy...I have had much better success
> with 2.3.1.
> 
> Thanks,
> 
> josh duffek    network engineer
> consultantjd16 at ridemetro.org
> 
> > -----Original Message-----
> > From: cisco-nsp-bounces at puck.nether.net [mailto:cisco-nsp-
> > bounces at puck.nether.net] On Behalf Of John Neiberger
> > Sent: Monday, March 28, 2005 1:29 PM
> > To: cisco-nsp at puck.nether.net; richard.doty at us.didata.com
> > Subject: RE: [c-nsp] FWSM rebooted on its own
> > 
> > The output of "show power" indicates that I have 957 Watts used out of
> > 2331 Watts available, so I don't think it was purely a power issue
> > unless something else is going wrong.
> > 
> > John
> > --
> > 
> > >>> "Richard Doty (US)" <richard.doty at us.didata.com> 3/28/05 12:09:44
> > PM >>>
> > Looks like the power to the module was turned off, do you have AAA on
> > your catalyst logging commands?
> > A cat will continually reboot blades if it does not have enough power
> > to run everything in it.
> > cat-1#hw-module module 4 reset cf:4
> > Device BOOT variable for reset = <cf:4>
> > Warning: Device list is not verified.
> > Proceed with reload of module? [confirm]
> > % reset issued for module 4
> > cat-1#
> > 1w4d: SP: The PC in slot 4 is shutting down. Please wait ...
> > 1w4d: SP: PC shutdown completed for module 4
> > 1w4d: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Reset)
> > 1w4d: SP: OS_BOOT_STATUS(4) AP OS Boot Status: finished booting
> > 1w4d: %DIAG-SP-6-RUN_MINIMUM: Module 4: Running Minimum Online
> > Diagnostics...
> > 1w4d: %DIAG-SP-6-DIAG_OK: Module 4: Passed Online Diagnostics
> > 1w4d: %OIR-SP-6-INSCARD: Card inserted in slot 4, interfaces are now
> > online
> > cat-1#
> > Rich
> > 
> > ________________________________
> > 
> > From: cisco-nsp-bounces at puck.nether.net on behalf of John Neiberger
> > Sent: Mon 3/28/2005 11:42 AM
> > To: cisco-nsp at puck.nether.net
> > Subject: [c-nsp] FWSM rebooted on its own
> > 
> > 
> > 
> > We're trying to troubleshoot why the FWSM in our 6513 just rebooted.
> > So
> > far, we haven't been able to determine a reason. I have no idea if
> > it's
> > a bug or a hardware issue at this point so I thought I'd check to see
> > if
> > anyone here had any ideas. Here are the logs from the 6513:
> > 
> > 15w1d: SP: The PC in slot 8 is shutting down. Please wait ...
> > 15w1d: SP: PC shutdown completed for module 8
> > Mar 28 09:21:09: %C6KPWR-SP-4-DISABLED: power to module in slot 8 set
> > off (Reset)
> > Mar 28 09:23:09: %DIAG-SP-6-RUN_MINIMUM: Module 8: Running Minimum
> > Online Diagnostics...
> > Mar 28 09:23:11: %SVCLC-5-FWVTPMODE: VTP mode is set to
> > non-transparent
> > Mar 28 09:23:11: %DIAG-SP-6-DIAG_OK: Module 8: Passed Online
> > Diagnostics
> > Mar 28 09:23:11: %OIR-SP-6-INSCARD: Card inserted in slot 8,
> > interfaces
> > are now online
> > 
> > And that's it. The FWSM doesn't provide any useful information that we
> > can find, e.g. reason for last reload.
> > 
> > The 6513 is running 12.1(23)E2 and the FWSM is running 1.1(3).
> > 
> > Any thoughts?
> > 
> > Thanks!
> > John
> > --
> > _______________________________________________
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> > 
> > 
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> 
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