[c-nsp] What to collect when router reload

[Kim Onnel]

Hi,

We have Cisco RPM PEs running 

Cisco Internetwork Operating System Software
IOS (tm) RPM Software (RPM-JS-M), Version 12.2(14.4)T, MAINTENANCE INTERIM 
SOFT
WARE
TAC Support: http://www.cisco.com/tac
Copyright (c) 1986-2003 by cisco Systems, Inc.
Compiled Mon 13-Jan-03 22:17 by ccai
Image text-base: 0x60008954, data-base: 0x61748000

ROM: System Bootstrap, Version 12.2(4r)T1, RELEASE SOFTWARE (fc1)
BOOTLDR: RPM Software (RPM-BOOT-M), Version 12.2(8)MC2b, EARLY DEPLOYMENT 
RELEAS
E SOFTWARE (fc3)

RPM-I uptime is 2 days, 19 hours, 5 minutes
System returned to ROM by error - a Software forced crash, PC 0x60377264
System restarted at 15:26:50 CAI Thu May 19 2005
Running default software

cisco RPM-PR (NPE400) processor with 491520K/32768K bytes of memory.
R7000 CPU at 350Mhz, Implementation 39, Rev 3.2, 256KB L2, 4096KB L3 Cache
Last reset from s/w peripheral
Bridging software.
X.25 software, Version 3.0.0.
SuperLAT software (copyright 1990 by Meridian Technology Corp).
TN3270 Emulation software.


The RPMs are probably pushing more than they can handle, what i can see is 
alot of self reloading reoccuring, alot of them comes back up with System 
returned to ROM by error - a Software forced crash

what i like to do is find out why they do that, if its a bug, or memory 
alloc. problem or a config. error that caused this to happen, how do i 
confirm what caused the reboot, if i need to open a TAC case, what do i need 
to collect?

I was advised to collect the result of 'sh stacks' before the RPM reloads, 
but i cant really guess, or should i just using linux scripts to keep 
collecting

advise ?

Regards