[c-nsp] Change Management

Rolf Mendelsohn rolf-web at cyberops.biz
Fri Sep 2 00:21:09 EDT 2005


Hi Paul,

If you're looking for that kind of functionality I'd recommend you use and mix 
of the following programs / scripts / hacks etc.:

Change Management Tracking: Subversion / CVS
Router Change Management tracking: RANCID

Popular ones we use in combination with those:
Vexim, Cacti, mkrdns etc. etc.

The thing is that in an ISP enviroment, you NEVER have a product that does 
everythind in the way that you need. But that you add features via perl / 
whatever to your text-based data structures, eg. zonefiles and router / 
system configs. Then you have most of the customer driven stuff in web 
frontends.

With CVS / RANCID and the right mix of DB based and flat-text file hacks you 
can easily get almost anything done.

cheers
/rolf

On Friday 02 September 2005 03:30 am, Paul Stewart wrote:
> Hi there...
>
> I'm looking for software for the ISP environment that tracks change
> management.  I realize that's a broad scope but as an ISP we'd like to
> track all changes to all routers/switches/servers/access points etc.
> possibly to the point of where any changes would require a "release"
> from a manager etc.  I don't believe automatic auditing and automatic
> backups are a big issue in our case as other systems we currently have
> do that.
>
> I know a number of carriers we deal with have such a system (Level 3,
> Bell Canada etc.)... Is there an open source or commercial solution that
> meets this criteria.  The problem is that currently we have a number of
> techs who make changes and no records are kept or what those changes
> were and when etc....
>
> Any input is much appreciated....
>
> Paul
>
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Rolf Mendelsohn
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