[c-nsp] RSP-6-TXSTUCK - software or hardware?

David Freedman david.freedman at uk.clara.net
Fri Aug 11 09:57:30 EDT 2006


Ok, interface is up, and is definately CEF switching:

Serial6/0/0
           Switching path    Pkts In   Chars In   Pkts Out  Chars Out
                Processor          1         64          1        273
              Route cache          0          0          0          0
        Distributed cache      12672    5424852          0          0
                    Total      12673    5424916          1        273


Thanks,

Dave.
Rodney Dunn wrote:
> Wait until it's back up. Clear the counters and let it run
> for a bit and send me the output again.
> 
> 
> If it's not showing as distributed or route-cache in 'sh int stat'
> we have to look at the features you have configured to see why
> it's punting.
> 
> On Fri, Aug 11, 2006 at 02:25:12PM +0100, David Freedman wrote:
>> oh, just in case you are wondering, the interface is currently down 
>> (transmission people are having another go at the cabling)
>> but in case you are concerned by the "stat" output (does not show CEF 
>> for some reason) it should definately be CEF switching:
>> 
>> #sh cef int s6/0/0
>> Serial6/0/0 is down (if_number 6)
>>    Corresponding hwidb fast_if_number 6
>>    Corresponding hwidb firstsw->if_number 6
>>    Internet address is x.x.x.x/y
>>    ICMP redirects are always sent
>>    Per packet load-sharing is disabled
>>    IP unicast RPF check is disabled
>>    Inbound access list is not set
>>    Outbound access list is not set
>>    IP policy routing is disabled
>>    BGP based policy accounting is disabled
>>    Interface is marked as point to point interface
>>    Hardware idb is Serial6/0/0
>>    Fast switching type 4, interface type 11
>>    IP Distributed CEF switching enabled
>>    IP Flow switching turbo vector
>>    IP Flow CEF switching turbo vector
>>    Input fast flags 0x0, Output fast flags 0x0
>>    ifindex 5(5)
>>    Slot 6 Slot unit 0 Unit 0 VC -1
>>    Transmit limit accumulator 0xE8001A82 (0xE8001A82)
>>    IP MTU 4470
>> 
>> #execute-on slot 6 show cef int stat | in Serial6
>> show cef int stat | in Serial6 from slot 6:
>> Serial6/0/0          2557769059  540490892955    4558247     933422662
>> 
>> Thanks,
>> 
>> Dave.
>> 
>> 
>> David Freedman wrote:
>> > Sure:
>> > 
>> > Rodney Dunn wrote:
>> >> David,
>> >> 
>> >> What those messages were designed for was to help
>> >> identify if there was tx accumulator leaks on a 75xx before
>> >> it started affecting traffic.
>> >> It was one of the code areas we had some bugs so we put
>> >> that in to try and help. However it caused some false positives
>> >> so we removed it for E1's and below from what I remember.
>> >> 
>> >> Pretty unilikely your load is high enough to get to the DS3 rate
>> >> as long as it's really clocking at a T3.
>> >> 
>> >> Can you provide:
>> >> sh int se 6/0/0 stat
>> > 
>> > #sh int s6/0/0 stat
>> > Serial6/0/0
>> >            Switching path    Pkts In   Chars In   Pkts Out  Chars Out
>> >                 Processor      20039    2084968      20039    2084968
>> >               Route cache          0          0          0          0
>> >         Distributed cache          0          0          0          0
>> >                     Total      20039    2084968      20039    2084968
>> > 
>> > 
>> > 
>> > 
>> > 
>> >> 
>> >> and sh contr cbus
>> > 
>> > 
>> > #show controllers cbus | beg slot6
>> >    slot6: VIP2 R5K, hw 2.00, sw 22.20, ccb F800FF70, cmdq E80000B0, vps 8192
>> >      software loaded from system
>> >      IOS (tm) VIP Software (SVIP-DW-M), Version 12.3(10d), RELEASE 
>> > SOFTWARE (fc2)
>> >      ROM Monitor version 115.0
>> >     Mx T3+(1) HW Revision 0x3, FW Revision 3.93
>> >      Serial6/0/0, applique is T3+ DTE
>> >        received clockrate 1365
>> >        gfreeq E8000180, lfreeq E80001B0 (4512 bytes)
>> >        rxlo 4, rxhi 78, rxcurr 0, maxrxcurr 3
>> >        txq E8001A80, txacc E8001A82 (value 76), txlimit 78
>> >      FastEthernet6/1/0, addr 0001.9700.78c8 (bia 0001.9700.78c8)
>> >        gfreeq E8000160, lfreeq E80001B8 (1536 bytes)
>> >        rxlo 4, rxhi 526, rxcurr 4, maxrxcurr 29
>> >        txq E8001A88, txacc E8001A8A (value 264), txlimit 265
>> > 
>> > 
>> >> 
>> >> from the box.
>> >> 
>> >> See what the value/limit is for that serial 6/0/0 interface.
>> >> 
>> >> There is a remote remote remote chance it could be bad hadware
>> >> causing buffer header corruption which results in txacc leaks.
>> >> I've only seen that 3 times every in 8 years but it is a chance.
>> >> Almost always it's a software bug.
>> >> 
>> >> Rodney
>> >> 
>> >> On Thu, Aug 10, 2006 at 01:15:06PM +0100, David Freedman wrote:
>> >>> 
>> >>> Hardware: 75xx(dual RSP4) with VIP2-50 populated with PA-T3+ and PA-FE-TX
>> >>> 
>> >>> What would cause the following messages to occur?
>> >>> 
>> >>> 
>> >>> Aug  9 21:13:29 BST: %RSP-6-TXSTUCK: Txacc of Interface Serial6/0/0 is 
>> >>> at 2% of its txlimit
>> >>> 
>> >>> Aug 10 10:08:48 BST: %RSP-6-TXSTUCK: Txacc of Interface Serial6/0/0 is 
>> >>> at 3% of its txlimit
>> >>> 
>> >>> Aug 10 12:02:00 BST: %RSP-6-TXSTUCK: Txacc of Interface Serial6/0/0 is 
>> >>> at 2% of its txlimit
>> >>> 
>> >>> 
>> >>> Traffic on this interface is miniscule (i.e around 8/10Mbps) and on the 
>> >>> FE interface around 16/20Mbps, both with appropriate packet rates.
>> >>> 
>> >>> Checking the graphs for the times that these events were reported , 
>> >>> nothing untoward was occuring at the time.
>> >>> 
>> >>> We also graph the CPU of the VIPs and the VIP didn't rise about 10% CPU 
>> >>> at these times.
>> >>> 
>> >>> The box is a legacy piece of kit which has been beefed up somewhat to 
>> >>> run 12.3 (as it has IPv6 requirements) , its currently running 12.3(10)d
>> >>> but I can't find any known bugs that refer directly to this.
>> >>> 
>> >>> The T3 has been experiencing Input errors for around a week before these 
>> >>> messages were appearing:
>> >>> 
>> >>> Serial6/0/0 is up, line protocol is up
>> >>>    Hardware is cyBus PODS3+ Serial
>> >>>    Description: Protection T path DS3 over 100239/450845-0/2308
>> >>>    MTU 4470 bytes, BW 44210 Kbit, DLY 200 usec,
>> >>>       reliability 255/255, txload 5/255, rxload 39/255
>> >>>    Encapsulation HDLC, crc 16, loopback not set
>> >>>    Keepalive set (10 sec)
>> >>>    Restart-Delay is 0 secs
>> >>>    Last input 00:00:00, output 00:00:00, output hang never
>> >>>    Last clearing of "show interface" counters 1d19h
>> >>>    Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 
>> >>> 9714
>> >>>    Queueing strategy: fifo
>> >>>    Output queue: 0/40 (size/max)
>> >>>    30 second input rate 6825000 bits/sec, 1325 packets/sec
>> >>>    30 second output rate 914000 bits/sec, 320 packets/sec
>> >>>       610766319 packets input, 3114706794 bytes, 0 no buffer
>> >>>       Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
>> >>>                0 parity
>> >>>       158422 input errors, 137421 CRC, 0 frame, 18741 overrun, 16 
>> >>> ignored, 2260 abort
>> >>>       34167551 packets output, 1658107765 bytes, 0 underruns
>> >>>       0 output errors, 0 applique, 0 interface resets
>> >>>       0 output buffer failures, 0 output buffers swapped out
>> >>>       236 carrier transitions
>> >>>     rxLOS inactive, rxLOF inactive, rxAIS inactive
>> >>>     txAIS inactive, rxRAI inactive, txRAI inactive
>> >>> 
>> >>> 
>> >>> I've been blaming the transmission people for the past week , but they 
>> >>> are as mystified as me, is it possible the TXSTUCK messages are a result 
>> >>> of some kind of events occuring on the transmission network?
>> >>> 
>> >>> For reference, its configured as a point-to-point DS3, as so:
>> >>> 
>> >>> interface Serial6/0/0
>> >>>   description Protection T path DS3 over 100239/450845-0/2308
>> >>>   load-interval 30
>> >>>   dsu bandwidth 44210
>> >>>   scramble
>> >>>   framing c-bit
>> >>>   cablelength 50
>> >>>   serial restart-delay 0
>> >>>   no clns route-cache
>> >>>   hold-queue 2000 in
>> >>> end
>> >>> 
>> >>> 
>> >>> 
>> >>> If we look at the PA-FE:
>> >>> 
>> >>> 
>> >>> FastEthernet6/1/0 is up, line protocol is up
>> >>>    Hardware is cyBus FastEthernet Interface, address is 0001.9700.78c8 
>> >>> (bia 0001.9700.78c8)
>> >>>    Description: Worker ET Path 100239/450845-0/2307
>> >>>    MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
>> >>>       reliability 255/255, txload 39/255, rxload 13/255
>> >>>    Encapsulation 802.1Q Virtual LAN, Vlan ID  1., loopback not set
>> >>>    Keepalive set (10 sec)
>> >>>    Full-duplex, 100Mb/s, 100BaseTX/FX
>> >>>    ARP type: ARPA, ARP Timeout 04:00:00
>> >>>    Last input 00:00:00, output 00:00:06, output hang never
>> >>>    Last clearing of "show interface" counters never
>> >>>    Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
>> >>>    Queueing strategy: fifo
>> >>>    Output queue: 0/40 (size/max)
>> >>>    5 minute input rate 5381000 bits/sec, 2258 packets/sec
>> >>>    5 minute output rate 15681000 bits/sec, 2623 packets/sec
>> >>>       1271168625 packets input, 2747320900 bytes, 0 no buffer
>> >>>       Received 14588 broadcasts, 0 runts, 0 giants, 0 throttles
>> >>>       36 input errors, 0 CRC, 0 frame, 0 overrun, 36 ignored
>> >>>       0 watchdog
>> >>>       0 input packets with dribble condition detected
>> >>>       1476558580 packets output, 3223841169 bytes, 0 underruns
>> >>>       0 output errors, 0 collisions, 0 interface resets
>> >>>       0 babbles, 0 late collision, 0 deferred
>> >>>       0 lost carrier, 0 no carrier
>> >>>       0 output buffer failures, 0 output buffers swapped out
>> >>> 
>> >>> 
>> >>> Nothing out of the ordinary.
>> >>> 
>> >>> 
>> >>> Not quite sure how to proceed, I'm considering replacing the PA and/or 
>> >>> the VIP but if anybody can suggest this as being a s/w oddity I'm 
>> >>> willing to replace/upgrade as needed (bugtool is not turning up anything 
>> >>> of interest here)
>> >>> 
>> >>> 
>> >>> Any help/advice on this muchly appreciated.
>> >>> 
>> >>> 
>> >>> Thanks,
>> >>> 
>> >>> Dave.
>> >>> 
>> >>> _______________________________________________
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>> > 
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