[c-nsp] Problems With WS-X6324-100FX-MM on Cisco CAT 6509 Switch
John Smith
jsmith19365 at yahoo.com
Tue Aug 15 16:36:57 EDT 2006
OK, while further looking into this issue, the following is what we are seeing now on the Switch. A very high amount of CPU is allocated to SptBpduRx / SptBpduTx. This is looking more like a STP issue then hardware. Any ideas?
SWITCH(enable) sh proc cpu
CPU utilization for five seconds: 91.06%
one minute: 91.08%
five minutes: 91.02%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
--- ----------- ---------- -------- ------- ------- ------- --- ---------------
1 0 0 0 8.94% 8.92% 8.98% -2 Kernel and Idle
2 3 68 1000 0.00% 0.00% 0.00% -2 Flash MIB Updat
3 0 1 0 0.00% 0.00% 0.00% -2 L2IntHdlr
4 10909 8168 101000 0.00% 0.00% 0.00% -2 SynDiags
5 0 1 0 0.00% 0.00% 0.00% -2 GenMsgHndlr
6 57332 821849 31000 0.02% 0.00% 0.00% -2 SynConfig
7 166750 31266 17000 0.00% 0.00% 0.00% -2 TempMon
8 108675 641058 4000 0.02% 0.00% 0.00% -2 PowerMgmt
9 5314 2 1000 0.00% 0.00% 0.00% -2 gentcp_act
10 67687 2149404 6000 0.02% 0.00% 0.00% -2 SL_TASK
11 26254 451435 109000 0.00% 0.00% 0.00% -2 RedundantTask
12 122002 321040 2000 0.00% 0.00% 0.00% -2 Status Poll
13 754 12679 1000 0.00% 0.00% 0.00% -2 SWPoll64bCnt
15 7947 855 1000 0.00% 0.00% 0.00% -2 Debug Port Coun
16 32047 1081007 17000 0.04% 0.00% 0.00% -2 RouterConfig
17 46278 393 52000 0.00% 0.00% 0.00% 2191644308 show_command
18 563 415 96000 0.00% 0.00% 0.00% 0 HavailTask
19 3385 269 50000 0.00% 0.00% 0.00% 2191703956 TopN1
22 37216 119635 22000 0.00% 0.00% 0.00% -2 SyncTask
23 6 2 6000 0.00% 0.00% 0.00% -2 SecurityRx
24 11666 263831 1000 0.00% 0.00% 0.00% -2 DeviceLinkChk
25 33432 330580 9000 0.00% 0.00% 0.00% -2 Earl
26 443038 425700 326000 0.12% 0.00% 0.00% -2 DTP_Rx
27 1337 2158 30000 0.00% 0.00% 0.00% -2 EthChnlRx
28 0 1 0 0.00% 0.00% 0.00% -2 llcSSTPFlood
29 41569 2805 106000 0.00% 0.00% 0.00% -2 EthChnlConfig
30 56 207 1000 0.00% 0.00% 0.00% -2 ACL
31 1319 30128 1000 0.00% 0.00% 0.00% -2 ProtocolFilter
32 50 56 2000 0.00% 0.00% 0.00% -2 telnetd
33 0 1 0 0.00% 0.00% 0.00% -2 tftpd
34 2174 6891 1000 0.00% 0.00% 0.00% -2 sntp_recd
35 2875 4789 2000 0.00% 0.00% 0.00% -2 sntp_xmitd
36 294023 1217893 8000 0.04% 0.00% 0.00% -2 ProtocolTimer
37 887 30144 1000 0.00% 0.00% 0.00% -2 ciscoRmonTimer
38 738 30144 1000 0.00% 0.00% 0.00% -2 ciscoUsrHistory
39 0 1 0 0.00% 0.00% 0.00% -2 rmonMediaIndep
40 225 148 6000 0.00% 0.00% 0.00% -2 SnmpTraps
41 3037 3068 3000 0.00% 0.00% 0.00% -2 Acct Send Bkg
42 149 174 3000 0.00% 0.00% 0.00% -2 StopRecordAcctT
43 1 1 1000 0.00% 0.00% 0.00% -2 l2t_server
44 170323 3388474 1000 0.04% 0.00% 0.00% -2 Authenticator_S
45 0 1 0 0.00% 0.00% 0.00% -2 dot1x_rx
46 11567 483878 1000 0.00% 0.00% 0.00% -2 Backend_Rx
47 203998 2342833 2000 0.10% 0.00% 0.00% -2 Backend_SM
49 26486 804 123000 0.00% 0.00% 0.00% -2 SysLogTask
50 1573 1378 74000 0.00% 0.00% 0.00% -2 NetFlow
51 104375 515777 2000 0.00% 0.00% 0.00% -2 L3Aging
52 2465 31530 1000 0.00% 0.00% 0.00% -2 MlsHa
53 7385 263596 1000 0.00% 0.00% 0.00% -2 pinggateA
54 484011 856751 11000 0.26% 0.00% 0.00% -2 cdpd
55 2815549 296604 30000 0.80% 0.92% 0.98% -2 cdpdtimer
56 7754556 348941 81000 1.96% 1.92% 1.98% -2 SptTimer
57 163539198 3410274 404000 48.68% 48.00% 48.00% -2 SptBpduRx
58 112590667 1296262 118000 37.16% 34.69% 34.93% -2 SptBpduTx
59 56609 271383 2000 0.02% 0.00% 0.00% -2 VtpTimer
61 0 1 0 0.00% 0.00% 0.00% -2 RMON AlarmTimer
62 16926 7848 14000 0.00% 0.00% 0.00% -2 sptTraps
63 6630 4997 6000 0.00% 0.00% 0.00% -2 McastRx
64 0 1 0 0.00% 0.00% 0.00% -2 M-MLS_stats
65 2 11 1000 0.00% 0.00% 0.00% -2 M-MLS_manager
66 451 2585 7000 0.00% 0.00% 0.00% -2 QoSTask
67 386377 1083786 2000 0.14% 0.00% 0.00% 0 Read Stats Task
68 822 30145 1000 0.00% 0.00% 0.00% 0 QDE Task
69 8 1 8000 0.00% 0.00% 0.00% -2 HPActive
70 0 1 0 0.00% 0.00% 0.00% -2 HPTrapMgr
143 2702 48221 743000 0.00% 0.00% 0.00% 0 Console
144 36101 84811 224000 0.08% 0.00% 0.00% -2 snmpdm
145 51117 78846 101000 0.00% 0.00% 0.00% -2 VtpRx
146 31414 2408 80000 0.00% 0.00% 0.00% 2191703956 telnet146
147 530586 381781 354000 1.52% 2.84% 2.96% -2 THREAD
148 34813 5136 101000 0.00% 0.00% 0.00% 2191644308 telnet148
149 49198 1141 79000 0.00% 0.00% 0.00% 2191516308 telnet149
150 2556 201 79000 0.00% 0.00% 0.00% 2190867348 telnet150
152 1052 1097 79000 0.04% 0.00% 0.00% 2190883988 telnet152
156 5327 714 201000 0.00% 0.00% 0.00% -2 AclManager
-JS
John Smith <jsmith19365 at yahoo.com> wrote:
Greetings,
Any help on the following issue is appreciated.
Problem Summary: We have a 24-port 100BaseFX module on Cisco Catalyst 6509 Switch that keeps going unresponsive. The module in question randomly stops passing data/frames. The ports on the module stays up and connected, but there is no activity. There is absolutely nothing in the Switch logs (sh log & sh logg buff 1023).
We have had 4-5 incidence/instances since this weekend on this exact same issue. The first instance we just reset the card, the 2nd instance we swapped the card, the 3rd instance after swapping the card we reset the card again, the 4th instance we disabled all trunks going to access switches to avoid further outages.
We currently have a TAC case with Cisco and last night they recommended that we move the new module from current slot to available slot. So, we moved the module from Slot5 to Slot9. The problem still persists. Tonight, we are going to attempt to replace the whole chassis and the supervisor card; which is crazy.
Has anyone run into the above issue? Are there any possibilities that we may be running into some sort of STP issue? The reason that I am pointing to/of any possible STP issue is because even though we have redundant trunks from our 2 CORE Switches (CAT 6509's) to all affected Access Switches (various CAT's), the fail over never works. We have to manually reset the card and then things go back to normal.
SWITCH> (enable) sh ver
WS-C6509 Software, Version NmpSW: 6.3(6)
Copyright (c) 1995-2002 by Cisco Systems
NMP S/W compiled on Apr 4 2002, 14:33:14
System Bootstrap Version: 5.3(1)
[snip]
SWITCH> (enable) sh mod
Mod Slot Ports Module-Type Model Sub Status
--- ---- ----- ------------------------- ------------------- --- --------
1 1 2 1000BaseX Supervisor XXXXXXXXXX yes ok
15 1 1 Multilayer Switch Feature XXXXXXXXXX no ok
2 2 2 1000BaseX Supervisor XXXXXXXXXX yes standby
16 2 1 Multilayer Switch Feature XXXXXXXXXX no standby
3 3 16 1000BaseX Ethernet XXXXXXXXXX no ok
4 4 16 1000BaseX Ethernet XXXXXXXXXX no ok
7 7 16 1000BaseX Ethernet XXXXXXXXXX no ok
8 8 48 10/100BaseTX Ethernet XXXXXXXXXX no ok
9 9 24 100BaseFX MM Ethernet XXXXXXXXXX no ok <<<< Problem module
--
Thanks!
John S.
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