[c-nsp] Problems With WS-X6324-100FX-MM on Cisco CAT 6509 Switch

John Smith jsmith19365 at yahoo.com
Tue Aug 15 16:36:57 EDT 2006


OK, while further looking into this issue, the following is what we are seeing now on the Switch. A very high amount of CPU is allocated to SptBpduRx / SptBpduTx. This is looking more like a STP issue then hardware. Any ideas?
   
  SWITCH(enable) sh proc cpu
  CPU utilization for five seconds:  91.06%
                      one minute:  91.08%
                    five minutes:  91.02%
  PID Runtime(ms) Invoked    uSecs    5Sec    1Min    5Min    TTY Process
--- ----------- ---------- -------- ------- ------- ------- --- ---------------
1   0           0          0          8.94%   8.92%   8.98% -2  Kernel and Idle
2   3           68         1000       0.00%   0.00%   0.00% -2  Flash MIB Updat
3   0           1          0          0.00%   0.00%   0.00% -2  L2IntHdlr
4   10909       8168       101000     0.00%   0.00%   0.00% -2  SynDiags
5   0           1          0          0.00%   0.00%   0.00% -2  GenMsgHndlr
6   57332       821849     31000      0.02%   0.00%   0.00% -2  SynConfig
7   166750      31266      17000      0.00%   0.00%   0.00% -2  TempMon
8   108675      641058     4000       0.02%   0.00%   0.00% -2  PowerMgmt
9   5314        2          1000       0.00%   0.00%   0.00% -2  gentcp_act
10  67687       2149404    6000       0.02%   0.00%   0.00% -2  SL_TASK
11  26254       451435     109000     0.00%   0.00%   0.00% -2  RedundantTask
12  122002      321040     2000       0.00%   0.00%   0.00% -2  Status Poll
13  754         12679      1000       0.00%   0.00%   0.00% -2  SWPoll64bCnt
15  7947        855        1000       0.00%   0.00%   0.00% -2  Debug Port Coun
16  32047       1081007    17000      0.04%   0.00%   0.00% -2  RouterConfig
17  46278       393        52000      0.00%   0.00%   0.00% 2191644308 show_command
18  563         415        96000      0.00%   0.00%   0.00% 0   HavailTask
19  3385        269        50000      0.00%   0.00%   0.00% 2191703956 TopN1
22  37216       119635     22000      0.00%   0.00%   0.00% -2  SyncTask
23  6           2          6000       0.00%   0.00%   0.00% -2  SecurityRx
24  11666       263831     1000       0.00%   0.00%   0.00% -2  DeviceLinkChk
25  33432       330580     9000       0.00%   0.00%   0.00% -2  Earl
26  443038      425700     326000     0.12%   0.00%   0.00% -2  DTP_Rx
27  1337        2158       30000      0.00%   0.00%   0.00% -2  EthChnlRx
28  0           1          0          0.00%   0.00%   0.00% -2  llcSSTPFlood
29  41569       2805       106000     0.00%   0.00%   0.00% -2  EthChnlConfig
30  56          207        1000       0.00%   0.00%   0.00% -2  ACL
31  1319        30128      1000       0.00%   0.00%   0.00% -2  ProtocolFilter
32  50          56         2000       0.00%   0.00%   0.00% -2  telnetd
33  0           1          0          0.00%   0.00%   0.00% -2  tftpd
34  2174        6891       1000       0.00%   0.00%   0.00% -2  sntp_recd
35  2875        4789       2000       0.00%   0.00%   0.00% -2  sntp_xmitd
36  294023      1217893    8000       0.04%   0.00%   0.00% -2  ProtocolTimer
37  887         30144      1000       0.00%   0.00%   0.00% -2  ciscoRmonTimer
38  738         30144      1000       0.00%   0.00%   0.00% -2  ciscoUsrHistory
39  0           1          0          0.00%   0.00%   0.00% -2  rmonMediaIndep
40  225         148        6000       0.00%   0.00%   0.00% -2  SnmpTraps
41  3037        3068       3000       0.00%   0.00%   0.00% -2  Acct Send Bkg
42  149         174        3000       0.00%   0.00%   0.00% -2  StopRecordAcctT
43  1           1          1000       0.00%   0.00%   0.00% -2  l2t_server
44  170323      3388474    1000       0.04%   0.00%   0.00% -2  Authenticator_S
45  0           1          0          0.00%   0.00%   0.00% -2  dot1x_rx
46  11567       483878     1000       0.00%   0.00%   0.00% -2  Backend_Rx
47  203998      2342833    2000       0.10%   0.00%   0.00% -2  Backend_SM
49  26486       804        123000     0.00%   0.00%   0.00% -2  SysLogTask
50  1573        1378       74000      0.00%   0.00%   0.00% -2  NetFlow
51  104375      515777     2000       0.00%   0.00%   0.00% -2  L3Aging
52  2465        31530      1000       0.00%   0.00%   0.00% -2  MlsHa
53  7385        263596     1000       0.00%   0.00%   0.00% -2  pinggateA
54  484011      856751     11000      0.26%   0.00%   0.00% -2  cdpd
55  2815549     296604     30000      0.80%   0.92%   0.98% -2  cdpdtimer
56  7754556     348941     81000      1.96%   1.92%   1.98% -2  SptTimer
57  163539198   3410274    404000    48.68%  48.00%  48.00% -2  SptBpduRx
58  112590667   1296262    118000    37.16%  34.69%  34.93% -2  SptBpduTx
59  56609       271383     2000       0.02%   0.00%   0.00% -2  VtpTimer
61  0           1          0          0.00%   0.00%   0.00% -2  RMON AlarmTimer
62  16926       7848       14000      0.00%   0.00%   0.00% -2  sptTraps
63  6630        4997       6000       0.00%   0.00%   0.00% -2  McastRx
64  0           1          0          0.00%   0.00%   0.00% -2  M-MLS_stats
65  2           11         1000       0.00%   0.00%   0.00% -2  M-MLS_manager
66  451         2585       7000       0.00%   0.00%   0.00% -2  QoSTask
67  386377      1083786    2000       0.14%   0.00%   0.00% 0   Read Stats Task
68  822         30145      1000       0.00%   0.00%   0.00% 0   QDE Task
69  8           1          8000       0.00%   0.00%   0.00% -2  HPActive
70  0           1          0          0.00%   0.00%   0.00% -2  HPTrapMgr
143 2702        48221      743000     0.00%   0.00%   0.00% 0   Console
144 36101       84811      224000     0.08%   0.00%   0.00% -2  snmpdm
145 51117       78846      101000     0.00%   0.00%   0.00% -2  VtpRx
146 31414       2408       80000      0.00%   0.00%   0.00% 2191703956 telnet146
147 530586      381781     354000     1.52%   2.84%   2.96% -2  THREAD
148 34813       5136       101000     0.00%   0.00%   0.00% 2191644308 telnet148
149 49198       1141       79000      0.00%   0.00%   0.00% 2191516308 telnet149
150 2556        201        79000      0.00%   0.00%   0.00% 2190867348 telnet150
152 1052        1097       79000      0.04%   0.00%   0.00% 2190883988 telnet152
156 5327        714        201000     0.00%   0.00%   0.00% -2  AclManager
   
  -JS

John Smith <jsmith19365 at yahoo.com> wrote:
  Greetings, 

Any help on the following issue is appreciated. 

Problem Summary: We have a 24-port 100BaseFX module on Cisco Catalyst 6509 Switch that keeps going unresponsive. The module in question randomly stops passing data/frames. The ports on the module stays up and connected, but there is no activity. There is absolutely nothing in the Switch logs (sh log & sh logg buff 1023). 

We have had 4-5 incidence/instances since this weekend on this exact same issue. The first instance we just reset the card, the 2nd instance we swapped the card, the 3rd instance after swapping the card we reset the card again, the 4th instance we disabled all trunks going to access switches to avoid further outages. 

We currently have a TAC case with Cisco and last night they recommended that we move the new module from current slot to available slot. So, we moved the module from Slot5 to Slot9. The problem still persists. Tonight, we are going to attempt to replace the whole chassis and the supervisor card; which is crazy.

Has anyone run into the above issue? Are there any possibilities that we may be running into some sort of STP issue? The reason that I am pointing to/of any possible STP issue is because even though we have redundant trunks from our 2 CORE Switches (CAT 6509's) to all affected Access Switches (various CAT's), the fail over never works. We have to manually reset the card and then things go back to normal.

SWITCH> (enable) sh ver
WS-C6509 Software, Version NmpSW: 6.3(6)
Copyright (c) 1995-2002 by Cisco Systems
NMP S/W compiled on Apr 4 2002, 14:33:14
System Bootstrap Version: 5.3(1)
[snip] 

SWITCH> (enable) sh mod
Mod Slot Ports Module-Type Model Sub Status
--- ---- ----- ------------------------- ------------------- --- --------
1 1 2 1000BaseX Supervisor XXXXXXXXXX yes ok
15 1 1 Multilayer Switch Feature XXXXXXXXXX no ok
2 2 2 1000BaseX Supervisor XXXXXXXXXX yes standby
16 2 1 Multilayer Switch Feature XXXXXXXXXX no standby
3 3 16 1000BaseX Ethernet XXXXXXXXXX no ok
4 4 16 1000BaseX Ethernet XXXXXXXXXX no ok
7 7 16 1000BaseX Ethernet XXXXXXXXXX no ok
8 8 48 10/100BaseTX Ethernet XXXXXXXXXX no ok
9 9 24 100BaseFX MM Ethernet XXXXXXXXXX no ok <<<< Problem module

--
Thanks!
John S.


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