[c-nsp] Inserting 6704 card in 6500 causes reboot?

Sukumar Subburayan sukumars at cisco.com
Thu Dec 7 19:33:56 EST 2006


Can you email me (unicast) the complete crashinfo both from SP & RP 
bootflash:  At some point, I might  have to ask you to open a TAC case if 
this is not a known issue, for follow-up.



sukumar




On Thu, 7 Dec 2006, Ed Butler wrote:

> Sukumar, there is indeed a crashinfo file timestamped at the time of the
> reboot. The relevant part from this file seems to be:
> ==========================================
> pid = 24600: (sbin/ios-base), terminated due to signal SIGQUIT, Quit
> (Signal from user). Active = Thread 3
> ==========================================
>
> Gary, I was the one that pushed it in and did so fairly quickly. Not a
> great fan of having the moisture sucked out of me so spend as little
> time as possible on the data floor.
>
> Regards,
>
> Ed Butler
> RapidSwitch Ltd
> DDI: 020 7106 0731
>
> RapidSwitch Ltd, 5th Floor, Sovereign House, 227 Marsh Wall, London, E14
> 9SD
>
> This email message is intended only for the addressee(s) and contains
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> -----Original Message-----
> From: Sukumar Subburayan [mailto:sukumars at cisco.com]
> Sent: 07 December 2006 18:44
> To: Ed Butler
> Cc: cisco-nsp at puck.nether.net
> Subject: Re: [c-nsp] Inserting 6704 card in 6500 causes reboot?
>
> When you say, the 'router rebooted', do you mean that it just reset
> without any crashinfo?
>
> Can you check to see if there are any crashinfo files in the bootflash
> with timestamps around the time of the reset?
>
> dir bootflash:
> dir sup-bootflash:
>
> sukumar
>
>
> On Thu, 7 Dec 2006, Ed Butler wrote:
>
>> We inserted (very carefully) a 10gig line card into one of our
>> 6500/Sup720 units today. After inserting the card, the router
> rebooted.
>> There's nothing in the logs to suggest errors of any kind, the only
>> noticeable thing is that BGP sessions on a separate 6748 card flapped
>> before the reboot.
>>
>> We are running 12.2(18)SXF5.
>>
>> Has anyone seen something similar before? The most confusing thing is
>> that we've hot-plugged lots of cards in this unit and other 6500s
>> before without a problem.
>>
>> Regards,
>>
>> Ed Butler
>> RapidSwitch Ltd
>> DDI: 020 7106 0731
>>
>> RapidSwitch Ltd, 5th Floor, Sovereign House, 227 Marsh Wall, London,
>> E14 9SD
>>
>> This email message is intended only for the addressee(s) and contains
>> information that may be confidential and/or copyright.  If you are not
>
>> the intended recipient please notify the sender by reply email and
>> immediately delete this email. Use, disclosure or reproduction of this
>
>> email by anyone other than the intended recipient(s) is strictly
>> prohibited. No representation is made that this email or any
>> attachments are free of viruses. Virus scanning is recommended and is
>> the responsibility of the recipient.
>>
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>
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