[c-nsp] CISCO3845 Reboots

[Rodney Dunn]

It's a memory parity error.

System returned to ROM by processor memory parity error

You an start by replacing the memory.

On Fri, Jun 09, 2006 at 09:28:06AM -0500, Justin Payne wrote:
> Here is the 'sh ver' and 'sh stack'
> 
> PGH-MPLS#sh ver
> Cisco IOS Software, 3800 Software (C3845-SPSERVICESK9-M), Version 
> 12.3(11)T8, RELEASE SOFTWARE (fc3)
> Technical Support: http://www.cisco.com/techsupport
> Copyright (c) 1986-2005 by Cisco Systems, Inc.
> Compiled Thu 06-Oct-05 06:53 by kehsiao
> 
> ROM: System Bootstrap, Version 12.3(11r)T2, RELEASE SOFTWARE (fc1)
> 
> PGH-MPLS uptime is 17 hours, 7 minutes
> System returned to ROM by processor memory parity error at PC 0x6251BD6C, 
> address 0x0 at 15:12:38 EDT Thu Jun 8 2006
> System image file is "flash:c3845-spservicesk9-mz.123-11.T8.bin"
> 
> 
> This product contains cryptographic features and is subject to United
> States and local country laws governing import, export, transfer and
> use. Delivery of Cisco cryptographic products does not imply
> third-party authority to import, export, distribute or use encryption.
> Importers, exporters, distributors and users are responsible for
> compliance with U.S. and local country laws. By using this product you
> agree to comply with applicable laws and regulations. If you are unable
> to comply with U.S. and local laws, return this product immediately.
> 
> A summary of U.S. laws governing Cisco cryptographic products may be found 
> at:
> http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
> 
> If you require further assistance please contact us by sending email to
> export at cisco.com.
> 
> Cisco 3845 (revision 1.0) with 1011711K/36864K bytes of memory.
> Processor board ID FTX0953C2TK
> 2 Gigabit Ethernet interfaces
> 12 Serial interfaces
> 6 Channelized T1/PRI ports
> DRAM configuration is 64 bits wide with parity enabled.
> 479K bytes of NVRAM.
> 62720K bytes of ATA System CompactFlash (Read/Write)
> 
> Configuration register is 0x2102
> 
> PGH-MPLS#sh stack
> Minimum process stacks:
>  Free/Size   Name
>  5172/6000   CEF process
>  5680/6000   CEF Scanner
>  5608/6000   SPAN Subsystem
>  5204/6000   DIB error message
>  2584/3000   allegro libretto init
>  7324/12000  Init
>  5424/6000   RADIUS INITCONFIG
> 34860/36000  TCP Command
>  2136/3000   Rom Random Update Process
>  8712/12000  Virtual Exec
> 
> Interrupt level stacks:
> Level    Called Unused/Size  Name
>   1   104014611   7496/9000  Network interfaces
>   2          57   8520/9000  DMA/Timer Interrupt
>   3           1   8544/9000  PA Management Int Handler
>   4        5677   8608/9000  Console Uart
>   5           1   8368/9000  External Interrupt
>   7    15409507   8576/9000  NMI Interrupt Handler
> 
> System was restarted by processor memory parity error at PC 0x6251BD6C, 
> address 0x0 at 15:12:38 EDT Thu Jun 8 2006
> 3800 Software (C3845-SPSERVICESK9-M), Version 12.3(11)T8, RELEASE SOFTWARE 
> (fc3)
> Technical Support: http://www.cisco.com/techsupport
> Compiled Thu 06-Oct-05 06:53 by kehsiao
> Image text-base: 0x6001105C, data-base: 0x62526000
> 
> 
> Stack trace from system failure:
> FP: 0x641249D8, RA: 0x6251BD6C
> FP: 0x641249D8, RA: 0x620C6BDC
> FP: 0x641249F8, RA: 0x60ADD15C
> FP: 0x64124A58, RA: 0x60ADD31C
> FP: 0x64124A78, RA: 0x60ADDF10
> FP: 0x64124B18, RA: 0x60AD605C
> FP: 0x64124B58, RA: 0x60AD6244
> FP: 0x64124B80, RA: 0x60AE94C8
> 
> 
> ***************************************************
> ******* Information of Last System Crash **********
> ***************************************************
> 
> 
> Using flash:crashinfo.
> 
> %Error opening flash:crashinfo (File not found)
> 
> 
> ----- Original Message ----- 
> From: "Rodney Dunn" <rodunn at cisco.com>
> To: "Justin Payne" <justin at soonernetworksolutions.com>
> Cc: <cisco-nsp at puck.nether.net>
> Sent: Thursday, June 08, 2006 6:01 PM
> Subject: Re: [c-nsp] CISCO3845 Reboots
> 
> 
> > Post a 'sh ver' 'sh stack' so we can see the reload reason.
> >
> > On Thu, Jun 08, 2006 at 03:51:26PM -0500, Justin Payne wrote:
> >> Hello,
> >>
> >> I have a CISCO3845 with dual power that keeps re-booting intermittently. 
> >> I
> >> have checked my ups units to be sure they are not faulty, and they are
> >> working fine.  I do not believe there is anything in my config that would
> >> cause it to reboot at such strange intervals (sometimes 3 
> >> days...sometimes 9
> >> hours).  Has anyone else had a similar issue?  I've got 6 t1's
> >> (VWIC-2MFT-T1's) and mulitlink ppp.  No access list or policy routing.
> >>
> >> Appreciate any help.
> >>
> >> - Justin
> >>
> >> _______________________________________________
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> >
> >