[c-nsp] Cisco 7606 SUP32 running-config disappear

[Edoardo Martelli]

Hi

We had exactly the same problem, but with a Sup720-3A and
s72033-advipservicesk9_wan-mz.122-18.SXE5.

We opened two TAC cases for it, but they couldn't identify any problem
nor bug.
After the problem started occuring more often (every 10-15 days), last
week we upgraded to 122-18.SXE6. Still early to say if it helped.

Edoardo


On 05/09/06 16:02, Igor Kremez wrote:
> Hello,
> 
> We got the Cisco 7606 SUP32 IOS 12.2(18)SXF5.
> 
> Cisco Internetwork Operating System Software 
> IOS (tm) s3223_rp Software (s3223_rp-IPSERVICES_WAN-M), Version 12.2(18)SXF5, RELEASE SOFTWARE (fc3)
> 
> Yesterday i mentioned strange problem, running-config disappear from the system: volume.
> All my scripts where failed to update cisco config thru the tftp and SNMP but show running-config
> and configure terminal from the tty where working fine. Write memory was working fine. 
> Also i coudn't get running-config by SNMP.
> 
> Here is few outputs from the cisco and my scripts:
> 
> router#copy tftp://10.10.11.11/new_part.cfg system:running-config
> Destination filename [running-config]?
> Accessing tftp://10.10.11.11/new_part.cfg...
> Loading new_part.cfg from 10.10.11.11 (via Vlan22): !
> [OK - 358 bytes]
> 
> %Error opening system:running-config (No such file or directory)
> 
> router#dir system:                                                                                                                                                                 
> Directory of system:/                                                                                                                                                              
>                                                                                                                                                                                    
>     2  dr-x           0                    <no date>  memory                                                                                                                       
>    12  dr-x           0                    <no date>  vfiles   
> 
> 
> We reboot our router and everything back to normal.
> 
> Is it known problem with 6500/7600 series or we were just "lucky"
> and the problem will never be back again?
> 
> Is there is any solution how to fix the problem without to reboot the router ?
> 
> Thank you in advance.
>  
> P.S. Sorry for my bad English.
> 
> 
> --
> Best regards,
> Igor Kremez
> 
>  
> 
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