[c-nsp] AS5300 Crash

[Siva Valliappan]

Hi Michel,

    a good starting point would be to collect the logs from before and
during the crash, the "show version", "show stack" and any crashinfo
files you may have.  With this information you could take a look at the
crash decoder on CCO or work Cisco TAC or try posting to the alias
(completely unsupported :) )

http://www.cisco.com/en/US/products/hw/routers/ps359/products_tech_note09186a008010260c.shtml

cheers
.siva


On Tue, 20 Mar 2007, Michel Bélanger wrote:

>  Hi,
> for a few years, we've had a working AS5300 for dial-up connexions. It
> can stay stable for months without any troubles. But once in a while, it
> can crash and we need to manually reboot it. When I look in the logs,
> there is nothing out of the ordinary. Never noticed any warning about an
> upcoming crash... Recently I've upgraded the Flash RAM (128mo) and the
> IOS (c5300-jk9s-mz.123-22.bin) and  2 days later it crashed and is now
> up since... (uptime is 2 days, 11 hours, 21 minutes)
>
> Any pointers to where I might start looking or any kind of help would be
> greatly appreciated.
>
>
> ------------------------------------------------------------
>
> Michel Bélanger
> Administrateur Réseau
> MÉDIOM INTERNET
> Tél: (418) 640-7474 / (514) 940-0937 / 1-866-940-7474
> http://www.mediom.qc.ca
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