[c-nsp] Router down - What is "Net Background"?

Justin Shore justin at justinshore.com
Fri Apr 4 11:47:37 EDT 2008


Thanks for all the replies.  One of our OC3s had the FREF light on, 
sometimes flashing too.  I started pulling IMA T1s to see if it was 
customer traffic.  None of them fixed the problem.  When I pulled that 
particular OC3 the problem cleared up.

I did see flaps in the log for that particular OC3.  They were happening 
approximately every 60s.  Looking at the log a little closer I see that 
ATM3/0 would come up and then drop within 3-4s, wait 60s, rinse and repeat.

I have on that OC3 about 300 PVCs.  None of the PVCs have a ubr over 
1664.  We're using RBE instead of PPPoX.  I have ingress & egress ACLs 
on each PVC as well as uRPF.  The vast majority of the PVCs are 
unnumbered to a loopback, though a few have /30s.  Other than that the 
interface config is basic.  There isn't any QoS or shaping going on, 
other than setting the ubr.

When I started disconnecting circuits I was speculating that customer 
traffic could have been to blame.  In the log I noticed repeating ACL 
drops from RFC1918 IPs to our name servers.  There weren't that many 
hits on the ACL but there were some occasional ACL rate-limit overruns. 
  I've seen far worse though.  I can't remember if ACLs happen in HW on 
the 3660 or not; even if they do ACL logging is a process level function 
isn't it?

Every time that OC3 bounces that's about 300 sub-ints bouncing with it. 
  I imagine repeated bounces would be a painful thing.  I've pulled the 
carrier's OC3 card to get the 3660 back online.  I'm planning on 
shutting down all 300 sub-ints on that OC3 and bring the OC3 back up. 
If the 3660 is still ok I'll enable about 50 PVCs at a time until the 
box either flips out or I have all the PVCs back online.  I have a spare 
carrier card but I don't think I have a spare OC3 NM so hopefully that's 
not the problem.

Thanks for all the input.
  Justin

Christian wrote:
> the net background proess. sends interface keepalive packets and 
> processes interface state changes
> 
> On Fri, Apr 4, 2008 at 10:42 AM, Justin Shore <justin at justinshore.com 
> <mailto:justin at justinshore.com>> wrote:
> 
>     I just had a 3660 terminating about 1500 PVCs for DSL die this AM.  The
>     3660 is running 12.3(22) w/ 256MB of RAM.  I'm at the remote POP now,
>     consoled in and looking at the box.  The console hangs for 45-60s before
>     I get a chance to run a quick command or two.  Then it goes back to the
>     hung state about 5 seconds later.  The box keeps dropping my 2 OC3s and
>     bouncing my IS-IS processes.  Syslog didn't appear to capture anything
>     interesting leading up to this crash.  I had the box power cycled while
>     I was driving down here.
> 
>     Overall the CPU is low and neither CPU nor memory were being taxed over
>     the past number of months.  The Net Background process is using a fair
>     bit of the processor.  Actually, that's an understatement.  At times
>     it's only using 9% or so.  At other times it's up to 97% as was the case
>     here:
> 
>     3660-2.brd#sh proc cpu sort 5m
>     CPU utilization for five seconds: 1%/0%; one minute: 17%; five
>     minutes: 19%
>      PID Runtime(ms)   Invoked      uSecs   5Sec   1Min   5Min TTY Process
>       28     4715940       611    7731049 97.09% 13.74%  9.23%   0 Net
>     Background
>       31      238608       865     275847  2.65%  8.58%  8.48%   0
>     Per-Second Jobs
>        5        8336       684      12187  0.00%  0.56%  0.68%   0 Check
>     heaps
>       60        7764      7776        998  0.01%  0.27%  0.43%   0 IP Input
> 
>       18        3856      8741        441  0.00%  0.42%  0.33%   0 ARP
>     Input
>      167        2556      3046        839  0.02%  0.12%  0.13%   0 ISIS Upd
> 
>      140        2732        15     182133  0.00%  0.00%  0.12%   0 Key Proc
> 
>      179        1680      1676       1002  0.00%  0.13%  0.11%   0 OSPF
>     Router
>       47        1912       152      12578  0.00%  0.12%  0.11%   0
>     Per-minute Jobs
>       82        1792       597       3001  0.01%  0.15%  0.11%   0 IP
>     Background
>        3        1828       238       7680  0.00%  0.11%  0.09%   0 OSPF
>     Hello
>      100         644      1217        529  0.00%  0.13%  0.08%   0 DHCPD
>     Receive
>       51        1700       376       4521  0.00%  0.04%  0.05%   0 ATM
>     Periodic
>       83         700       417       1678  0.00%  0.01%  0.02%   0 IP RIB
>     Update
>      108         500       871        574  0.00%  0.06%  0.02%   0 CEF
>     process
>      124         172       471        365  0.00%  0.04%  0.02%   0 Exec
> 
>      166         620      1908        324  0.00%  0.03%  0.02%   0 ISIS Adj
> 
>      106         420       284       1478  0.00%  0.03%  0.00%   0 Adj
>     Manager
>        6         436      1406        310  0.00%  0.02%  0.00%   0 Pool
>     Manager
>       91         188       556        338  0.00%  0.01%  0.00%   0 ILMI
>     Timer Proce
>      163          92      1795         51  0.00%  0.00%  0.00%   0 CLNS
>     Input
> 
> 
>     Per-Second Jobs is also using quite a bit of CPU.  The log has CPUHOG
>     entries in it pointing at the Net Background process too:
> 
>     000428: .Apr  4 08:36:31 CDT: %SYS-3-CPUHOG: Task ran for 50332 msec
>     (10/0), process = Net Background, PC = 60439FFC.
>     -Traceback= 6043A004
> 
>     What does the Net Background process do?  I haven't been able to find
>     any answers on Cisco.com.
> 
> 
>     We're in the middle of SmartNet renewals and negotiations and
>     unfortunately this box's contract has expired.  I can have our AM bless
>     a TAC case for us if need be, assuming I can locate him; I think he's in
>     training this week back East.
> 
>     Any ideas?  I'm going to go back and scrutinize the log for anything
>     useful.  As of right now the box is intermittently pingable,
>     corresponding directly to the brief instances that I can use the
>     console.  Customer packets seem to flow about as well.
> 
>     Thanks
>      Justin
> 
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