[c-nsp] XR OS-SHMWIN-2-ERROR_ENCOUNTERED

Nic Tjirkalli nic.tjirkalli at za.verizonbusiness.com
Fri Aug 1 01:44:49 EDT 2008


Howdy ho,

> How much memory is installed in slot0 LC? Looks like you might not have 
> enough.
yip looks like the issue

>
> Can you send a "show diag"
poor card only has 512Meg route memory 
SLOT  0 (RP/LC 0): Cisco 12000 4-Port ISE ATM Over SONET OC3/STM-1 Single
Mode/IR SC-SC connector
   MAIN: type 129,  800-24341-04 rev G0 dev 0
         HW config: 0x00    SW key: 00-00-00
   PCA:  73-7852-07 rev E0 ver 4
         HW version 1.0  S/N SAD1220039U
   MBUS: Embedded Agent
         Test hist: 0x00    RMA#: 00-00-00    RMA hist: 0x00
   DIAG: Test count: 0x00000000    Test results: 0x00000000
   FRU:  Linecard/Module: 4OC3/ATM-IR-SC
         Route Memory: MEM-LC-512=
         Packet Memory: MEM-LC1-PKT-512=
   L3 Engine: 3 - ISE OC48 (2.5 Gbps)
   MBUS Agent Software version 2.56 (RAM) (ROM version is 2.23)
   Using CAN Bus A
   ROM Monitor version 1.8
   Fabric Downloader version used 8.0 (ROM version is 5.5)
   Primary clock is CSC1
   Board State is IOS-XR RUN
   Insertion time: Fri Jul  4 10:15:08 2008 (3w6d ago)
   DRAM size: 536870912 bytes
   FrFab SDRAM size: 268435456 bytes
   ToFab SDRAM size: 268435456 bytes
   0 crashes since restart/fault forgive



and from :-
from :-
http://www.cisco.com/en/US/docs/ios_xr_sw/iosxr_r3.4/general/release/notes/reln_342.html

The minimum memory requirements for Cisco XR 12000 Series Routers running
Cisco IOS XR Software Release 3.4.2 are:


.1-GB line card route memory on all Engine 3 line cards


so this looks like the issue

thanx for your response and help - much appreciated

later


>
> Rich
>
> On 31/07/2008, at 8:19 PM, Nic Tjirkalli wrote:
>
>> 
>> 
>> Howdy ho,
>> 
>> Have a CISCO GSR  12416/PRP running XR 3.6.1
>> 
>> 
>> and it has started continually whining about :-
>> 
>> LC/0/0/CPU0:Jul 31 10:15:47.970 : fib_mgr[146]:
>> %OS-SHMWIN-2-ERROR_ENCOUNTERED : SHMWIN: Error encountered: shmwin state
>> is critical
>> LC/0/0/CPU0:Jul 31 10:15:50.337 : l2fib[180]:
>> %OS-SHMWIN-2-ERROR_ENCOUNTERED : SHMWIN: Error encountered: shmwin state
>> is critical
>> LC/0/0/CPU0:Jul 31 10:16:17.989 : fib_mgr[146]:
>> %OS-SHMWIN-2-ERROR_ENCOUNTERED : SHMWIN: Error encountered: shmwin state
>> is critical
>> LC/0/0/CPU0:Jul 31 10:16:19.372 : l2fib[180]:
>> %OS-SHMWIN-2-ERROR_ENCOUNTERED : SHMWIN: Error encountered: shmwin state
>> is critical
>> LC/0/0/CPU0:Jul 31 10:16:48.014 : fib_mgr[146]:
>> %OS-SHMWIN-2-ERROR_ENCOUNTERED : SHMWIN: Error encountered: shmwin state
>> is critical
>> LC/0/0/CPU0:Jul 31 10:16:49.269 : l2fib[180]:
>> %OS-SHMWIN-2-ERROR_ENCOUNTERED : SHMWIN: Error encountered: shmwin state
>> is critical
>> 
>> 
>> CCO says log a tac case, but was wondering if anybody had some ideas of
>> what this error is and how to go about "fixing" it
>> 
>> thanx
>> 
>> 
>> 
>> 
>> ---------------------------------------------------------------------
>> Mind Like A Steel Trap - Rusty And Illegal In 37 States.
>> 
>> Nic Tjirkalli
>> Verizon Business South Africa
>> Network Strategy Team
>> 
>> Verizon Business is a brand of Verizon South Africa (Pty) Ltd. This e-mail
>> is strictly confidential and intended only for use by the addressee unless
>> otherwise indicated.
>> 
>> Company Information:http:// www.verizonbusiness.com/za/contact/legal/
>> 
>> This e-mail is strictly confidential and intended only for use by the
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>> 
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---------------------------------------------------------------------
Reality is merely an illusion, albeit a very persistent one.

Nic Tjirkalli
Verizon Business South Africa
Network Strategy Team

Verizon Business is a brand of Verizon South Africa (Pty) Ltd. This e-mail
is strictly confidential and intended only for use by the addressee unless
otherwise indicated.

Company Information:http:// www.verizonbusiness.com/za/contact/legal/

This e-mail is strictly confidential and intended only for use by the
addressee unless otherwise indicated.



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