[c-nsp] voice call drop on as5400

Alex Balashov abalashov at evaristesys.com
Tue Aug 19 08:59:44 EDT 2008


Is there anything that be gleaned from either the debug on the SIP side
or the ISDN (are these PRIs?) side?  ("debug isdn q931")

On Tue, August 19, 2008 8:36 am, a0kunev wrote:
> Hello
>
> I would like to share the problem we recently got on our network. We have
> DS3 coming to as5400, that converting PSTN calls to VOIP. We're handling
> only incoming calls, so the dial-pear config is simple, one voice and one
> voip provider. Recently we've started receiving complains from our
> customers on dead air and drops during their conferences. The issues
> looked like this - person dialed to the DID and nobody answered during
> 10-120 secounds, then the call terminated by timeout.
>
> recently we're able to reproduce this, with debug 'call-mgmnt' it's
> dumping the following on console:
> Aug 19 11:08:06.478: msg_to_calls_mgmt: msg type CPM_VOICE_CALL_MOD_REJ
> received
> Aug 19 11:08:06.478: msg_to_calls_mgmt: msg type CPM_VOICE_CALL_MOD_REJ
> received
> Aug 19 11:08:06.478: msg_to_calls_mgmt: msg type CPM_VOICE_CALL_MOD_REJ
> received
> Aug 19 11:08:06.478: msg_to_calls_mgmt: msg type CPM_VOICE_CALL_MOD_REJ
> received
> Aug 19 11:08:06.482: from Trunk(7): Bad CID 2A3(2A7) s3/p85 u1/c7 event 3
> Aug 19 11:08:06.482: from Trunk(7): Bad CID 2A4(2AB) s3/p86 u1/c6 event 3
> Aug 19 11:08:06.486: from Trunk(7): Bad CID 2A5(2A8) s3/p87 u1/c8 event 3
> Aug 19 11:08:06.486: from Trunk(7): Bad CID 2A6(2AB) s3/p88 u1/c6 event 3
>
> I've checked with tcpdump cisco do not send anything to IP bridge to
> establish the call at that time. Telco says they see a lot of rejected
> calls from our side, but there is nothing on our end(I have not seen yet)
>
> as5400 were recently updated to 12.4(9)T4.
>
> Please advise on how to debug this problem.
> regards, Andrei
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-- 
Alex Balashov
Evariste Systems
Web    : http://www.evaristesys.com/
Tel    : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599



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