[c-nsp] best fault management solutions?

Gregori Parker Gregori.Parker at theplatform.com
Fri Aug 22 12:39:38 EDT 2008


To clarify, I'm not looking for an all-in-one ciscoworks-class solution
that rivals the cost of my car, I'm just curious how everyone here
handles device fault management.

The DFM module in Ciscoworks does a good job of alerting me about things
like broadcast rate, queue thresholds and BGP events, but I'm not
finding it to be reliable or worth the cost.  So, before I spend the
next month leveraging perl and net-snmp to get the information I want, I
thought I'd ask to see what people are using.  I have absolutely no need
for server/application monitoring - just something that actively polls
devices and handles snmp traps, knows the difference between a switch
and a firewall, and lets me know when there's cause for concern.



-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net
[mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Gaurav Sabharwal
Sent: Friday, August 22, 2008 12:59 AM
To: Rubens Kuhl Jr.
Cc: Cisco-nsp
Subject: Re: [c-nsp] best fault management solutions?

Cisco Works will definitely be cheaper than SMARTS solution.

Another option to look at is EM7 from ScienceLogic 
http://www.sciencelogic.com/ There appliances have a start price of $
25K.

- Gaurav
on 08/22/2008 05:08 AM Rubens Kuhl Jr. said the following:
> Smarts is what used to be BMC Patrol or something else ?
> 
> How it compares price-wise to Cisco Works ?
> 
> 
> Rubens
> 
> 
> On Thu, Aug 21, 2008 at 2:39 PM,  <daniel.voyer at bell.ca> wrote:
>>
>> Hello,
>>
>> Then you want a see this:
>> http://www.emc.com/products/family/smarts-family.htm
>>
>> Smart is a monitoring tools with corolation engine. If you router
crashes, you will know about, and you will also know what's behind that
router that you just lost and then gives you the impact. It can go up to
servers.
>>
>> - dan
>>
>> -----Original Message-----
>> From: cisco-nsp-bounces at puck.nether.net
[mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Gregori Parker
>> Sent: August 21, 2008 1:29 PM
>> To: cisco-nsp at puck.nether.net
>> Subject: [c-nsp] best fault management solutions?
>>
>> I've had it with Ciscoworks.
>>
>> I'm not new to getting LMS working properly, I'm just tired of
lowering my expectations.  Device discovery is hit and miss, new
versions seem progressively worse, and the whole product is about as
ergonomic as a pile of broken glass.  I've stripped it down to just
common services and DFM, but there just isn't enough value there
relative to resources.
>>
>> So, I'm looking for DFM-like replacement recommendations - I
currently have configuration and performance management covered by
rancid, cacti, syslog-ng and a few other open source tools; and I have
netflow taken care of - I'm just having trouble finding a good solution
for device fault management (i.e. temp, fan, interface errors, queues,
broadcast rate, bgp neighbor state changes, etc) for a mostly-Cisco
environment.
>> I need something with a little bit of intelligence, not just a simple
trap forwarder.  Have already evaluated Orion, but it has too many
extras that I don't need (i.e. netflow, traffic graphs, configs, et al
are already handled) and not enough of what I do need (device awareness,
alerting).  Not concerned with cost and platform, thanks in advance.
>>
>> - Gregori

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