[c-nsp] ACE20-MOD-K9 Unknown PwrDown

[Larry Stites]

We seem to have a faulty ACE20 MOD. (license SC6K-3.0.0A14-ACE, license
claim & download activation key) The issue we encounter is that the card is
not active on the 6500 switch and even after trying a power enable. So we
can not enter to the configuration terminal of this card.

We are running IOS Version 12.2(18)SXD7 with SUP720-3B within 6509 which
should be sufficient...

If anyone has information that we might be missing please let me know.
 
Show version below
(serial numbers deleted)

All we have is the output for a show module (the card is in the slot 9):
 
Router#sho module
Mod Ports Card Type     Model              Serial No.
--- ----- -----------------------------------------------------
  1   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX    

  2   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX    

  3    8  8 port 1000mb ethernet                 WS-X6408-GBIC     

  5    2  Supervisor Engine 720 (Active)         WS-SUP720-3B      

  7    6  Firewall Module                        WS-SVC-FWM-1      

  9    1  FRU type (0x6003, 0x39E(926))          ACE20-MOD-K9      

 
Mod MAC addresses    Hw    Fw     Sw    Status
------------- ------ ------------ ---------------------------

9  001e.f72a.e44e to 001e.f72a.e455   2.3   Unknown  PwrDown

 
Mod Sub-Module         Model        Serial       Hw  Status
--- --------------------------- ------------------ ------------ -------
  1 Centralized Forwarding Card WS-F6700-CFC       4.1    Ok
  2 Centralized Forwarding Card WS-F6700-CFC       4.0    Ok
  5 Policy Feature Card 3       WS-F6K-PFC3B       2.3    Ok
  5 MSFC3 Daughterboard         WS-SUP720          2.6    Ok

 
Mod Online Diag Status
--- -------------------
  1 Pass
  2 Pass
  3 Pass
  5 Pass
  7 Pass
  9 Unknown
Router#
 
 
And the IOS software version of our switch:
 
Router#sho version
Cisco Internetwork Operating System Software
IOS (tm) s72033_rp Software (s72033_rp-PS-M), Version 12.2(18)SXD7, RELEASE
SOFTWARE (fc1)...

ROM: System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)
BOOTLDR: s72033_rp Software (s72033_rp-PS-M), Version 12.2(18)SXD7, RELEASE
SOFTWARE (fc1)
 
Router uptime is 12 minutes
Time since Router switched to active is 12 minutes
System returned to ROM by reload at 08:59:34 PDT Thu Oct 18 2007 (SP by
reload) System image file is "sup-bootflash:s72033-ps-mz.122-18.SXD7.bin"
 
cisco WS-C6509 (R7000) processor (revision 3.0) with 458720K/65536K bytes of
memory.
Processor board ID xxxx
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from s/w reset
X.25 software, Version 3.0.0.
Bridging software.
2 Virtual Ethernet/IEEE 802.3  interface(s)
112 Gigabit Ethernet/IEEE 802.3 interface(s)
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.
 
65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102


All help is appreciated -


~.~.~.~.~.~.~.~.~.~.~.
Larry Stites
NorCal Networks, Inc.