[c-nsp] Weird error

Rodney Dunn rodunn at cisco.com
Wed Feb 27 12:26:16 EST 2008


Depending on the router type you can replace the DRAM in it yourself.

Look on Cisco.com for the router type and hardware installation guides
and it will explain how.

If you are gettin ECC errors that's the best place to start. Replace
the DRAM.


On Wed, Feb 27, 2008 at 05:22:48PM +0200, Ziv Leyes wrote:
> Hey Rodney,
> I don't have any further information because I can't access the router even with console, it keeps running those weird lines about the ECC L2. In a couple of weeks I'll be at the site and I'll have the chance to put my hands on it so I'll try to get some more info, I hope I will be able to get in somehow.
> Someone said that perhaps the DRAM should need replacement, is that something I can do myself or it has to be at a lab?
> Ziv
> 
> 
> -----Original Message-----
> From: Rodney Dunn [mailto:rodunn at cisco.com]
> Sent: Wednesday, February 27, 2008 5:06 PM
> To: Ziv Leyes
> Cc: cisco-nsp at puck.nether.net
> Subject: Re: [c-nsp] Weird error
> 
> Can you check for the crashinfo file on bootflash: and also provide:
> sh ver
> sh stack
> 
> Rodney
> 
> 
> On Wed, Feb 27, 2008 at 12:45:21PM +0200, Ziv Leyes wrote:
> > SHAMELESS BUMP!!!
> >
> > Is anybody willing to check this out and give an answer please???
> > Thanks,
> > Ziv
> >
> >
> > -----Original Message-----
> > From: cisco-nsp-bounces at puck.nether.net [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Ziv Leyes
> > Sent: Monday, February 25, 2008 1:08 PM
> > To: cisco-nsp at puck.nether.net
> > Subject: Re: [c-nsp] Weird error
> >
> > Just another detail, now I've switched the router back on while connected to console and after passing the bootstrap and image decompression its running millions of lines saying
> >
> > Corrected ECC from L2 cache or memory
> >
> > Could anyone shed some light here?
> > Thanks,
> > Ziv
> >
> >
> >
> > -----Original Message-----
> > From: cisco-nsp-bounces at puck.nether.net [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Ziv Leyes
> > Sent: Monday, February 25, 2008 12:00 PM
> > To: cisco-nsp at puck.nether.net
> > Subject: [c-nsp] Weird error
> >
> > Hi,
> > One of our border routers (7200 VXR NPE-G1) went down and when we connected console and restart it it gave this weird error:
> >
> > %SYS-1-MTNOTFENCED: Expired timer is not fenced, timer = 0, type 0
> > *** System received a Software forced crash ***
> > Signal= 0x17, code= 0x24, context= 0x63059804
> >  PC = 0x607f156c, SP = 0x80007d10, RA = 0x607ef5b4
> >  Cause Reg = 0x00000024, Status Reg = 0x3400ff03
> >
> > The only thing I could find on Cisco is a reference to different platforms
> >
> > Here http://www.cisco.com.ru/univercd/cc/td/doc/product/ong/on_15300/ons15304/rn15304.htm it says this:
> > Symptom: The system will reboot after printing a message similar to:
> > %SYS-1-MTNOTFENCED: Expired timer is not fenced, timer = 0, type 0
> > %Software-forced reload
> > Condition: This has only been observed when repeated equipment protection switching has occurred due to operator input.
> > Workaround: There are no known workarounds for this problem. The system will automatically switch to the standby SAM when the affected SAM reboots.
> >
> > Here http://www.cisco.com.ru/univercd/cc/td/doc/product/ong/on_15300/ons15304/rn15304.htm it says:
> > Under rare circumstances, the system may reboot with the following error message.
> > %SYS-1-MTNOTFENCED: Expired timer is not fenced, timer = 0,
> > type 0
> >
> > %Software-forced reload
> > There are no known workarounds.
> >
> >
> > "NO KNOWN WORKAROUNDS"??? Does it mean I need to put the router in the trash bin and buy a new one???
> > C'mon Cisco guys, your  programmers created that error to be printed in a specific circumstance and you can't tell what is the reason nor a workaround??? What are those "rare" circumstances???
> >
> >
> >
> >
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