[c-nsp] RES: RES: activ/standby cpu card status changed
Leonardo Gama Souza
leonardo.souza at nec.com.br
Fri Feb 29 13:17:49 EST 2008
It *seems* a software related issue.
First of all, I would check if the crash took place just after some configuration change.
With this information you are able to research in the bug toolkit and figure out if you are hitting some known bug.
If you are not succeed, you will need help from TAC to decode the stack trace.
cheers,
Leonardo Gama.
________________________________
De: Nemeth Laszlo [mailto:csirek at externet.hu]
Enviada: sex 29/2/2008 06:24
Para: Leonardo Gama Souza
Cc: cisco-nsp at puck.nether.net
Assunto: Re: RES: [c-nsp] activ/standby cpu card status changed
Hi!
I put the crash file here:
ftp://195.70.33.12/crashinfo_20080228-151329_cpu1
ftp://195.70.33.12/crashinfo_20080228-151329_cpu2
If anybody knows what was the problem, please don't silent it :)
Possible it's an IOS problem?
Thanks
Laci
Leonardo Gama Souza írta:
> Hi.
>
> It sounds like your MSFC crashed.
> You ought to look into the crashinfo file in order to figure out why.
>
> cheers,
> Leonardo Gama.
>
> ------------------------------------------------------------------------
> *De:* cisco-nsp-bounces at puck.nether.net em nome de Nemeth Laszlo
> *Enviada:* qui 28/2/2008 13:43
> *Para:* cisco-nsp at puck.nether.net
> *Assunto:* [c-nsp] activ/standby cpu card status changed
>
> Hi!
>
> My 7604 router has 2 WS-SUP32-10GE-3B cpu card in RRP-PLUS mode.
>
> System image file is "sup-bootdisk:s3223-ipservices_wan-mz.122-18.SXF9.bin"
>
> I got this syslog messages and after it the cpu card changed the standby
> mode to
> active and active to standby. The cpu went at 100% through 15 minutes.
> I saw a network L2 loop, but I don't know that this L2 loop problem
> caused by
> the CPU change, or the CPU change caused by the L2 loop. I use RSTP.
> This router
> and more other 2 are members of a litle 10G ring.
>
> I can't found this error messages on cisco.com.
>
> We has a similar problem on 1 january 2008 when happend a cpu state
> change to
> (cpu was 100% like now, other time the cpu goes on 0-2%).
>
> Any idea?
>
> Thanks
> Laci
>
> core2#sh redundancy history | inc state
> Feb 28 16:13:33 *my state = ACTIVE(13) *peer state = DISABLED(1)
> Feb 28 16:17:12 *my state = ACTIVE(13) *peer state = UNKNOWN(0)
> Feb 28 16:17:21 *my state = ACTIVE(13) *peer state = STANDBY COLD(4)
> Feb 28 16:18:09 *my state = ACTIVE(13) *peer state = STANDBY COLD-CONFIG(5)
> Feb 28 16:18:19 *my state = ACTIVE(13) *peer state = STANDBY HOT(8)
>
> core2#sh redundancy switchover
> Switchovers this system has experienced : 1
> Last switchover reason : Active crashed.
> Uptime since this supervisor switched to active : 8 weeks, 1 day, 18
> hours, 50
> minutes
> Total system uptime from reload : 28 weeks, 1 day, 1
> hour, 29
> minutes
>
> core2#sh redundancy switchover history
> Index Previous Current Switchover Switchover
> active active reason time
> ----- -------- ------- ---------- ----------
> 1 1 2 active unit failed 22:44:19 MET Tue Jan 1
> 2008
>
>
>
> *Feb 28 16:11:12 MET: %CONST_DIAG-SP-STDBY-3-HM_TEST_FAIL: Module 1
> TestSPRPInbandPing consecutive failure count:7
> *Feb 28 16:11:12 MET: %CONST_DIAG-SP-STDBY-6-HM_TEST_INFO: CPU
> util(5sec): SP=7%
> RP=0% Traffic=0%
> netint_thr_active[0], Tx_Rate[70], Rx_Rate[4946], dev=1[IPv4, fail=7]
> *Feb 28 16:13:12 MET: %CONST_DIAG-SP-STDBY-3-HM_TEST_FAIL: Module 1
> TestSPRPInbandPing consecutive failure count:14
> *Feb 28 16:13:12 MET: %CONST_DIAG-SP-STDBY-6-HM_TEST_INFO: CPU
> util(5sec): SP=2%
> RP=0% Traffic=0%
> netint_thr_active[0], Tx_Rate[70], Rx_Rate[8290], dev=1[IPv4, fail=14]
> Feb 28 16:13:33 MET: %LINEPROTO-5-UPDOWN: Line protocol on Interface
> TenGigabitEthernet1/1, changed state to down
> Feb 28 16:13:33 MET: %BGP-5-ADJCHANGE: neighbor xx.xxx.xxx.xxx Down
> Interface flap
> Feb 28 16:13:33 MET: %PFREDUN-SP-6-ACTIVE: Standby processor removed or
> reloaded, changing to Simplex mode
> Feb 28 16:13:33 MET: %LINK-SP-3-UPDOWN: Interface TenGigabitEthernet1/1,
> changed
> state to down
> Feb 28 16:13:33 MET: %LINEPROTO-SP-5-UPDOWN: Line protocol on Interface
> TenGigabitEthernet1/1, changed state to down
> Feb 28 16:17:11 MET: %PFREDUN-SP-6-ACTIVE: Standby initializing for
> RPR-PLUS mode
> Feb 28 16:17:11 MET: %SYS-SP-3-LOGGER_FLUSHED: System was paused for
> 00:00:00 to
> ensure console debugging output.
>
> -
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