[c-nsp] Bug Toolkit on CSCsj08713

[Rubens Kuhl Jr.]

I've filled the feedback form on bug toolkit for CSCsj08713, the bug
that someone here on cisco-nsp pointed out for BFD x BVI support. They
simply doesn't get it that the bug isn't something that wasn't working
before, is that it's now disabled, they think it's now working on
fixed versions.

Someone clueful at Cisco could try fixing this from the inside, please
? It's already very frustrating that the boxes don't do what most of
the nsp community needs, and then the support knowledge is reverse
documented ?  Too bad.


Rubens



---------- Forwarded message ----------
From: Bug Toolkit Support <btk-support at cisco.com>
Date: Jan 21, 2008 11:40 PM
Subject: RE: Feedback Submitted for Bug Toolkit
To: <>, "btk-support(mailer list)" <btk-support at cisco.com>
Cc: "rne-feedback (mailer list)" <rne-feedback at cisco.com>


Please work with TAC on this.  They need to communicate your needs to the
development teams directly.  The data looks correct on this end.

Bug Toolkit Support



-----Original Message-----
From: rubensk at gmail.com [mailto:rubensk at gmail.com]
Sent: Monday, January 21, 2008 12:13 PM
To: btk-support(mailer list)
Cc: rne-feedback (mailer list)
Subject: Re: Feedback Submitted for Bug Toolkit

Actually it's the other way around: updating from 12.2(18)ZU2, which
had support for BFD BVI, to 12.2(33)SXH(main or SXH1), which hasn't,
disable BFD BVI.  The same happened with 12.2(33)SRC, which no longer
has BFD BVI support, and previous 7600 IOS versions, which had.

The "solution" was to disable a very useful feature.


Rubens




On Jan 21, 2008 2:25 PM, Bug Toolkit Support <btk-support at cisco.com> wrote:
> It's not supported because it's a bug in the software (it should work).
> Please update your IOS to a version containing the fix.
>
> Bug Toolkit provides access to the latest raw bug data so you have the
> earliest possible knowledge of bugs that may affect your network, avoiding
> un-necessary downtime or inconvenience.  Because you are viewing a live
> database, sometimes the information provided is not yet complete or
> adequately documented. To help you interpret this bug data, we suggest the
> following:
>
> .       This status of this bug is fixed. The problem described in the bug
> report is "fixed-in" all release versions targeted to be fixed, and all
> changes have been successfully tested.
> .       Check for a software release later than these listed in the
> "Fixed-in" versions in software download center.
> .       The "fixed-in" version may not be available for download yet until
> all the other bugs targeted to be fixed for that major release are
> processed.  No release date information is available to Bug Toolkit.
Please
> check the software download section frequently to look for a new version.
> .       Sometimes the bug details, when available, contain the "fixed-in"
> version information or link to the upgrade or patch.
> .       Always check the software release notes before performing any
> upgrade to understand new functionality and open bugs not yet fixed.
> .       Any "workaround" listed in the bug details section is generally
> provided as a way to circumvent the bug until the code fix has been
> completed; often in lieu of downgrading to a non-affected version of code.
> .       In certain rare circumstances, we are unable to fix the bug in all
> versions in which it is found. The bug will still have a 'fixed' status.
> Please open a service request with the Technical Assistance Center if you
> are being impacted by a bug in this condition.
> .       Obscure version references are usually internal builds and may
never
> be posted as a full release.  Please watch for a release version later
than
> the interim build displayed.
>
>
> -----Original Message-----
> From: FeedbackTool [mailto:DoNotReply at cisco.com]
> Sent: Sunday, January 20, 2008 12:25 PM
> To: rne-feedback (mailer list)
> Subject: Feedback Submitted for Bug Toolkit
>
> Bug ID: CSCsj08713
>

> Doc Url:
>
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fet
> chBugDetails&bugId=CSCsj08713
>
> Please rate this release note: 1
>
> This release note solved my problem: no
>
> Suggestions for improvement: The details on why BFD is not supported on
SVI
> interfaces are lacking.
>