[c-nsp] SIBYTE-CFC3-3-CORRECTABLE_ECC_ERR

Nemeth Laszlo csirek at cooler.hu
Thu Jun 12 04:29:16 EDT 2008


Hello

All of enviroment values are wholly normal no temporary peaks...
I think not this is why i  got this messages. I think this is a ram or 
HW error, but i have 6 cards and i don't know which one may have this 
problem. I got this error 5 times in the last 3 month...

Laszlo



Ramcharan, Vijay A írta:
> I would have guessed that this was a physical memory defect but a quick
> trip to the output interpreter lists the following heat-related
> explanation:  
> 
> ERROR MESSAGE NOTIFICATIONS (if any)
> 
> %SIBYTE-DFC9-3-CORRECTABLE_ECC_ERR: correctable ECC error has occurred
> Explanation: This error message appears because some linecards or
> modules have
> been provisioned with an Error Correction Circuit (ECC) that detects and
> corrects
> some type of errors when the information passes through them.The message
> 'correctable
> ECC error has occurred...' is simply to notify that this type of error
> is encountered
> and corrected.
> Recommended Action: Eliminate any possible conditions that cause high
> temperature.
> Check if any airflow vents are blocked by dust. Check if there is any
> device next
> to the switch that blows hot air into the switch. Check the temperature
> of the
> room. Ensure that the environment around the switch is cool. To see if
> the sensor
> works well, try it with the cooling system turned on beside the fan
> tray. Use the
> command 'show environment status all' and observe whether there is a
> change in
> temperature. To view the acceptable temperature and voltage parameters
> use the
> command 'show environment alarm threshold'. To view the acceptable
> temperature
> and voltage parameters, use the 'show environment table' command. To
> return to
> normal parameters for temperature related measurements ensure that the
> device is
> installed in:.
> 1. A site with a dry, clean, well-ventilated and air-conditioned area.
>    Ensure that the air conditioner works correctly.
> 2. A site that maintains an ambient temperature of 32 to 104: F (0 to
> 40: C).
> 3. Install the system in an open rack whenever possible. If installation
> in an
>    enclosed rack is unavoidable, ensure that the rack has adequate
> ventilation.
> 4. Maintain ambient airflow to ensure normal operation. If the airflow
> is
>    blocked or restricted, or if the intake air is too warm, an over
> temperature
>    condition occurs.
> 5. Allow at least 6 inches (15.24 cm) of clearance around the
> ventilation
>    openings of the chassis.
> 6. Avoid placing the system in an overly congested rack or directly next
> to
>    another equipment rack. Heat exhaust from other equipment can enter
>    the inlet air vents and cause an over temperature condition.
> 7. Equipments near the bottom of a rack generate excessive heat that is
>    drawn upward and into the intake ports of the equipment above. The
> warm
>    air causes an over temperature condition in the equipment above.
> 8. Ensure that cables from other equipment do not obstruct the airflow
> through
>    the chassis or impair access to the power supplies or cards. Route
> cables
>    away from field replaceable components are provided in order to avoid
>    unnecessary disconnection of cables for equipment maintenance or
> upgrades.
> 9. If the module temperature sensor does not recover by itself then plan
> a
>    downtime and power cycle the module.
> 
> ERROR: No Error message was found.
> TRY THIS: Ensure that the error message has the following format:
>   %FACILITY-SEVERITY-MNEMONIC:
> Some examples would be:
>   %SYS-2-MALLOCFAIL:
>   %PIX-1-103001:
> Resubmit the output as necessary.
> 
>  
> Vijay Ramcharan 
>   
> -----Original Message-----
> From: cisco-nsp-bounces at puck.nether.net
> [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Nemeth Laszlo
> Sent: June 10, 2008 10:25
> To: cisco-nsp at puck.nether.net
> Subject: [c-nsp] SIBYTE-CFC3-3-CORRECTABLE_ECC_ERR
> 
> Hello,
> 
> I received this messages on my 6500:
> 
> *May 26 12:44:26 MET-DST: %SIBYTE-CFC3-3-CORRECTABLE_ECC_ERR: A 
> correctable ECC error has occurred, A_BUS_L2_ERRORS: 0x0, 
> A_BUS_MEMIO_ERRORS: 0xFF, A_SCD_BUS_ERR_STATUS: 0xC0DC3000
> 
> *Jun 10 14:12:48 MET-DST: %SIBYTE-CFC3-3-CORRECTABLE_ECC_ERR: A 
> correctable ECC error has occurred, A_BUS_L2_ERRORS: 0x0, 
> A_BUS_MEMIO_ERRORS: 0xFF, A_SCD_BUS_ERR_STATUS: 0xC0DC3000
> 
> How can i know which card send this messages? What can i do?
> 
> Thanks
> 
> Laszlo
> 
> 
> System image file is
> "sup-bootflash:s72033-ipservicesk9-mz.122-18.SXF11.bin"
> 
> cisco WS-C6506-E (R7000) processor (revision 1.0) with 983008K/65536K 
> bytes of memory.
> Processor board ID SAL09190KCR
> SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
> Last reset from power-on
> SuperLAT software (copyright 1990 by Meridian Technology Corp).
> X.25 software, Version 3.0.0.
> Bridging software.
> TN3270 Emulation software.
> 1 Virtual Ethernet/IEEE 802.3 interface
> 52 Gigabit Ethernet/IEEE 802.3 interfaces
> 8 Ten Gigabit Ethernet/IEEE 802.3 interfaces
> 1917K bytes of non-volatile configuration memory.
> 8192K bytes of packet buffer memory.
> 
> 65536K bytes of Flash internal SIMM (Sector size 512K).
> Configuration register is 0x2102
> 
>  >sh module
> Mod Ports Card Type                              Model
> --- ----- -------------------------------------- ------------------ 
> -----------
>    1   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP
>    2   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP
>    3    4  CEF720 4 port 10-Gigabit Ethernet      WS-X6704-10GE
>    4    4  CEF720 4 port 10-Gigabit Ethernet      WS-X6704-10GE
>    5    2  Supervisor Engine 720 (Active)         WS-SUP720-3BXL
>    6    2  Supervisor Engine 720 (Hot)            WS-SUP720-3BXL
> 
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