[c-nsp] problem with serial number on cisco 7200 routers/maintenance contract

[Teller, Robert]

For my 6509's I use show idprom backplane I don't know if it is the same for 7200's

-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Weber, Markus
Sent: Thursday, October 02, 2008 10:24 AM
To: Matlock, Kenneth L; Christian Koch; Stephan Lochner
Cc: cisco-nsp at puck.nether.net
Subject: Re: [c-nsp] problem with serial number on cisco 7200 routers/maintenance contract


Are you sure on this, that this is the chassis serial number C
likes to get? AFAIK, show inventory gives you only the mid plane
ID (same as of show c7200).

Probably easy to check: Wasn't it the case, that the physically
tagged chassis serial of a e.g. a 7206VXR always starts with a 7?
At least TAC claimed that last time I "falsely" reported the 
number retrieved from show inv ... and none of my boxes report
a number starting with a 7 for show inv, but some of them I know
for sure have the sticker with the 7 at the back.

Markus

--
[KPN Eurorings B.V.   Darmstädter Landstraße 184   D-60598 Frankfurt]
[E] Markus Weber <fvd at kpn.DE> [IRC] FvD [T] +49 69 96874-298 [F] -289
[HRB56874/Amtsgericht Frankfurt/GF: Carolien Nijhuis+John van Vianen] 


-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Matlock, Kenneth L
Sent: Thursday, October 02, 2008 4:00 PM
To: Christian Koch; Stephan Lochner
Cc: cisco-nsp at puck.nether.net
Subject: Re: [c-nsp] problem with serial number on cisco 7200 routers/maintenance contract

You can also get it via SNMP.

.1.3.6.1.4.1.9.3.6.3.0  = Chassis ID (defaults to the serial number of
the chassis unless you've configured the 'snmp-server chassis-id <text>'
command.

Ken Matlock
Network Analyst
(303) 467-4671
matlockk at exempla.org
-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net
[mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Christian Koch
Sent: Thursday, October 02, 2008 5:56 AM
To: Stephan Lochner
Cc: cisco-nsp at puck.nether.net
Subject: Re: [c-nsp] problem with serial number on cisco 7200 routers
/maintenance contract

sh inventory will do it

sh snmp will also give you the chassis serial


On Thu, Oct 2, 2008 at 5:40 AM, Stephan Lochner <sirdexxa at gmail.com>
wrote:
> Hi Group,
>
> we have a problem with our 7200 series router. We have a supplier that
> handles our maintenance contracts. We want now to put some more
devices into
> maintenance.
> Normally we use the "sh ver" command and get the serial number.
> But the 7200 series router provide a serial number (I assume of the
> mainboard) but this is not that one printed on the back of the router.
> Our problem is now that our maintenance supplier is not able to take
the
> devices into maintenance with this serial.
> Is there another way to read the serial number from remote?
>
> regards
>
> Stephan

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