[c-nsp] Feedback on Bug Toolkit (BTK), IOS Software Download Planner, etc...

[Justin Shore]

Rodney,

Do you think you might be able to gain the ear of someone responsible 
for the CSCC?  I've had ongoing issues with it ever since it was 
introduced.  I raised those concerns several times and they were never 
resolved.  Now that SCC has been completely deleted and replaced with 
CSCC I have no way to work with my contracts.  I tried to use it again 
today and it listed dozens upon dozens of devices that I don't own, 
never have.  It also didn't list dozen upon dozens of devices that I do 
own and are under contract.  Very flaky....

Another great pair of ears to locate would be whomever is responsible 
for the DCT Dynamic Config Tool (DN) that let's you build device BoMs 
and the Feature Navigator (FN).  I have feature requests for both and a 
sanity request for the DCT.

Thanks
  Justin



Rodney Dunn wrote:
> Ok...the first list is this.
> 
> Use Wilson Shiu (wshiu) <wshiu at cisco.com> as the contact for:
> 
> Bitswapping Tool
> Bug Tool Kit
> Cisco Notification System
> Command Lookup Tool
> Error Message Decoder
> File Exchange
> IP Subnet Calculator
> MYTECH Support
> Output Interpreter
> Product Alert Tool
> SNMP Object Navigator
> Special File Access
> TAC Case Connection
> TSRT
> Voice Codec Bandwidth Calculator
> 
> I'm getting the contact for the Software Center stuff and will report back.
> 
> Rodney
> 
> 
> Rodney Dunn wrote:
>> I'm getting that for clarity. I'll respond back.
>>
>>
>>
>> Tony Varriale wrote:
>>> Rodney,
>>>
>>> Do you have an official list of items/tools that feedback can be 
>>> provided on?  Or, should we ping Wilson?
>>>
>>> tv
>>> ----- Original Message ----- From: "Rodney Dunn" <rodunn at cisco.com>
>>> To: <cisco-nsp at puck.nether.net>
>>> Sent: Thursday, August 13, 2009 9:01 AM
>>> Subject: [c-nsp] Feedback on Bug Toolkit (BTK), IOS Software Download 
>>> Planner,etc...
>>>
>>>
>>>> I got involved through a few channels and encouraged the teams 
>>>> responsible for some of the Cisco.com Support tools to leverage this 
>>>> forum directly for feedback. They were very interested in the idea.
>>>>
>>>> Can those of you that care enough to give direct feedback based on 
>>>> the past threads around IOS Upgrade Planner, Bug Toolkit, etc. 
>>>> please take a few minutes and compose an email directly to:
>>>>
>>>> Wilson Shiu (wshiu) <wshiu at cisco.com>
>>>>
>>>> He is the point of contact for feedback.
>>>>
>>>> They are eager to listen so now is a good time to get involved.
>>>>
>>>> I encourage you guys to take advantage of this.
>>>>
>>>> Thanks
>>>> Rodney
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