[c-nsp] Cisco Hard Copy Configuration Guides and Command References

[schilling]

How to obtain Cisco Hard Copy materials? For example Cisco IOS 12.4
mainline. I read some old emaisl in this mailing list, somebody said
smartnet will qualify the printed materials. Our account manager was saying
that hard copy materials only come with new purchase. Is it still possilbe
to get printed materials from Cisco with no charge given that we have a lot
of cisco equipments and smartnet?

Thanks.

Schilling