[c-nsp] %HA_EM-6-LOG: Mandatory.go_nondislp.tcl:

[Christina Klam]

My question is similar to Gert's.  A month ago I upgraded to SXH4 (and then to SXI to see if this was a bug to just SXH4), after which I started to see a ton of drop packets on multiple line cards.  The logs said:

%HA_EM-6-LOG: Mandatory.go_nondislp.tcl: GOLD EEM TCL policy for TestNonDisruptiveLoopback
Jan 13 21:17:00 172.16.4.158 107: Jan 13 21:16:59.655 EST: %HA_EM-6-LOG: Mandatory.go_nondislp.tcl: GOLD EEM TCL policy for TestNonDisruptiveLoopback
Jan 13 21:17:07 172.16.4.158 111: Jan 13 21:17:02.147 EST: %HA_EM-6-LOG: Mandatory.go_nondislp.tcl: GOLD EEM TCL policy for TestNonDisruptiveLoopback
Jan 13 21:17:07 172.16.4.158 112: Jan 13 21:17:03.415 EST: %HA_EM-6-LOG: Mandatory.go_nondislp.tcl: GOLD EEM TCL policy for TestNonDisruptiveLoopback

The only way to stop the line cards from dropping packets was to disable all diagnostic tests.  From that point on however, I have had no error messages in the logs nor any drop packets.  Cisco TAC claims I have a bent pin in one of my line cards or in the (two month old) 6513 chassis itself.  Has anyone else seen these errors?  And if so, how did you address it?  As this is a non-redundant, highly important, fully-populated, production switch, I am hoping that in reality this is software related.

Thank you,
Chris