[c-nsp] Softnet replacement?

[Hank Nussbacher]

At 11:24 AM 11-01-09 +0100, Arie Vayner (avayner) wrote:
>Hank,
>
>I think you are referring to SmartNet...

That provides RMA which we do not need.  We want *only* TAC access and IOS 
downloads.  Softnet provided that option - which Cisco has abolished.

-Hank


>Arie
>
>-----Original Message-----
>From: cisco-nsp-bounces at puck.nether.net
>[mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Hank Nussbacher
>Sent: Sunday, January 11, 2009 10:28
>To: cisco-nsp at puck.nether.net
>Subject: [c-nsp] Softnet replacement?
>
>I was informed that Cisco no longer sells Softnet support.  What should
>I
>be asking for in order to open TAC cases directly (not via our Cisco
>Gold
>Partner) as well as to be able to download new IOS versions?
>
>Thanks,
>Hank
>
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