[c-nsp] Softnet replacement?

Garry gkg at gmx.de
Sun Jan 11 07:30:41 EST 2009


Hank Nussbacher wrote:
> At 11:24 AM 11-01-09 +0100, Arie Vayner (avayner) wrote:
>> Hank,
>>
>> I think you are referring to SmartNet...
> 
> That provides RMA which we do not need.  We want *only* TAC access and
> IOS downloads.  Softnet provided that option - which Cisco has abolished.

We've set up some smartnet contracts software-only just recently ...
they are TAC & Software updates (Product code is under "SW" - Software
Mainenance) ... from what I see on SCC, I can still get quotes, so I
assume that's what would work for you there ...

OTOH, they also still list HASW (HAS SoftNet) in there as well ... *shrug*

-garry


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