[c-nsp] Softnet replacement?

Hank Nussbacher hank at efes.iucc.ac.il
Sun Jan 11 09:05:55 EST 2009


On Sun, 11 Jan 2009, Aaron Daniels - Lists wrote:

> Hi Hank,
>
>> I was informed that Cisco no longer sells Softnet support.  What should
>> I
>> be asking for in order to open TAC cases directly (not via our Cisco
>> Gold
>> Partner) as well as to be able to download new IOS versions?
>
> We use Co-brand maintenance, which is purchased from a partner but direct to
> the Cisco TAC.
> I believe you can get SW only as well.

Is that AU specific?  Is there a product number one can order or some 
webpage explaining what it is?

-Hank



More information about the cisco-nsp mailing list