[c-nsp] Debug help with AS5400

[Andy Saykao]

Hi All,
 
Just wondering if anybody has any ideas on what debug commands I should
be using on the AS5400 to see why our fax server keeps receiving a busy
signal. No changes have been done on the fax server and AS5400. We've
tried rebooting both the fax server and AS5400 but no joy.
 
We send fax requests to the fax server/gateway which is running hylafax.
The server then sends the fax request to the AS5400 which is acting as a
fax relay using t38. All of a sudden we are getting a "ERR Busy signal
detected" in the logs on the fax server when trying to send a fax out. 
 
/var/log/messages:
 
Oct  7 13:26:56 faxserv FaxQueuer[175]: SUBMIT JOB 9842
Oct  7 13:26:58 faxserv FaxGetty[184]: ANSWER: Can not lock modem device
Oct  7 13:27:03 faxserv FaxSend[843]: MODEM VYACHESLAV FROLOV
T38FAX/0.6.2
Oct  7 13:27:03 faxserv FaxSend[843]: SEND FAX: JOB 9842 DEST 0398110002
COMMID 00021663 DEVICE '/dev/ttyx1'
O/G connection to 61398110002 at as1.melbourne.netspace.net.au
Closing connection
Oct  7 13:27:09 faxserv FaxSend[843]: SEND FAILED: JOB 9842 DEST
0398110002 ERR Busy signal detected
Oct  7 13:27:09 faxserv FaxQueuer[175]: NOTIFY: bin/notify "sendq/q9842"
"requeued" "" "13:30"
Oct  7 13:27:34 faxserv FaxGetty[184]: MODEM VYACHESLAV FROLOV
T38FAX/0.6.2
 
hylafax log:
 
Oct 08 00:36:06.40: [  636]: SESSION BEGIN 00021824 61393337467
Oct 08 00:36:06.40: [  636]: HylaFAX (tm) Version 4.1.1
Oct 08 00:36:06.40: [  636]: SEND FAX: JOB 9857 DEST 61393337467 COMMID
00021824 DEVICE '/dev/ttyx1'
Oct 08 00:36:06.40: [  636]: MODEM set DTR OFF
Oct 08 00:36:06.40: [  636]: MODEM set baud rate: 0 baud (flow control
unchanged)
Oct 08 00:36:06.40: [  636]: DELAY 75 ms
Oct 08 00:36:06.48: [  636]: MODEM set DTR ON
Oct 08 00:36:06.48: [  636]: DELAY 2600 ms
Oct 08 00:36:09.08: [  636]: MODEM set baud rate: 19200 baud, input flow
RTS/CTS, output flow RTS/CTS
Oct 08 00:36:09.08: [  636]: MODEM flush i/o
Oct 08 00:36:09.08: [  636]: <-- [4:ATZ\r]
Oct 08 00:36:09.10: [  636]: --> [3:ATZ]
Oct 08 00:36:09.10: [  636]: --> [2:OK]
Oct 08 00:36:09.10: [  636]: DELAY 3000 ms
Oct 08 00:36:12.10: [  636]: <-- [5:ATE0\r]
Oct 08 00:36:12.10: [  636]: --> [4:ATE0]
Oct 08 00:36:12.10: [  636]: --> [2:OK]
Oct 08 00:36:12.10: [  636]: <-- [5:ATV1\r]
Oct 08 00:36:12.10: [  636]: --> [2:OK]
Oct 08 00:36:12.10: [  636]: <-- [5:ATQ0\r]
Oct 08 00:36:12.10: [  636]: --> [2:OK]
Oct 08 00:36:12.10: [  636]: <-- [7:ATS0=0\r]
Oct 08 00:36:12.10: [  636]: --> [2:OK]
Oct 08 00:36:12.10: [  636]: <-- [7:ATS8=2\r]
Oct 08 00:36:12.10: [  636]: --> [2:OK]
Oct 08 00:36:12.10: [  636]: <-- [8:ATS7=60\r]
Oct 08 00:36:12.10: [  636]: --> [2:OK]
Oct 08 00:36:12.10: [  636]: <-- [12:AT+FCLASS=1\r]
Oct 08 00:36:12.10: [  636]: --> [2:OK]
Oct 08 00:36:12.10: [  636]: <-- [7:ATL0M1\r]
Oct 08 00:36:12.10: [  636]: --> [2:OK]
Oct 08 00:36:12.10: [  636]: STATE CHANGE: RUNNING -> SENDING
Oct 08 00:36:12.10: [  636]: MODEM input buffering enabled
Oct 08 00:36:12.10: [  636]: <-- [12:AT+FCLASS=1\r]
Oct 08 00:36:12.20: [  636]: --> [2:OK]
Oct 08 00:36:12.20: [  636]: DIAL 61393337467
Oct 08 00:36:12.20: [  636]: <-- [16:ATDT61393337467\r]
Oct 08 00:36:12.37: [  636]: --> [4:BUSY]
Oct 08 00:36:12.37: [  636]: SEND FAILED: JOB 9857 DEST 61393337467 ERR
Busy signal detected
 
Thanks.
 
Andy
 

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