[c-nsp] SXH7 funny

[Rubens Kuhl]

On Thu, Apr 8, 2010 at 1:38 PM, Buhrmaster, Gary <gtb at slac.stanford.edu> wrote:
>> > Is it normal to hide all the bugs at Cisco?
>
>> If a bug is found in dev-test it is marked as internal and fix is put
>> in. Later if someone in the field hit the same bug, then it is made
>> external.
>
> And while "security" bugs might be justified to use that
> approach, the default should be on openness, rather than
> secrecy once the bug is verified that it can be
> encountered by a customer in a valid configuration.  It
> would save a lot of time (and Cisco support costs) for
> those that do check the bug toolkit.

There is a trade-off between image/brand costs and support costs that
Cisco prefer to balance in favor of its brand, unfortunately. I've
stumbled upon many "bugs with no public description" throughout the
years and so did most of the frequent posters of this list.



Rubens