[c-nsp] Bandwidth Management Appliance from Emerging Technologies Inc.

[Mike]

Mark Tinka wrote:
>
> Overall, support is terrible if you're the lazy type, 
> because he has no time for folk who haven't bothered to read 
> up on all the details about the product, i.e., he has no 
> time to teach. However, he will help you if you ask the 
> right questions.
>
> He is often rude, but more so if your questions seem silly 
> and/or have already been covered by the manual, FAQ, forum, 
> e.t.c.
>
>   

Suprising, but that's the experience I've had too. Some searching thru 
google gives us this gem, which sums it all up nicely:

http://lkml.indiana.edu/hypermail/linux/net/9606.2/0028.html