[c-nsp] ouch 7204vxr reloaded

[Chris Woodfield]

In my experience, a PMPE error is usually exactly what it sounds like - a flipped bit in RAM that the ECC was unable to correct. If you don't run into another one anytime soon, you're probably OK - occasional electromagnetic (or even cosmic ray) interference can cause this - but if you get another anytime soon you'll probably want to replace your DIMM, which will probably cost much less than a Smartnet contract.*

-C

* Assuming you don't buy the memory from Cisco.

On Apr 27, 2010, at 5:53 28PM, Mike wrote:

> Howdy,
> 
>   Well that was fun, I discovered that my trusty 7204vxr reloaded unexpectedly and I find myself without a good explanation. Show version gives me 'processor memory pairity error':
> 
> System returned to ROM by processor memory parity error at PC 0x60640F70, address 0x0 at 03:09:00 PST Tue Apr 27 2010
> System restarted at 04:10:28 PDT Tue Apr 27 2010
> System image file is "disk0:c7200-is-mz.123-26.bin"
> 
>   and digging thru the 'show tech' gave me:
> 
> Pid 3: Process "OSPF Hello" stack 0x63D733F0 savedsp 0x63D75660
> Flags: analyze on_old_queue
> Status     0x00000000 Orig_ra   0x00000000 Routine    0x00000000 Signal 0
> Caller_pc  0x60CDAE84 Callee_pc 0x60806190 Dbg_events 0x00000000 State  1
> Totmalloc  548640     Totfree   441612     Totgetbuf  15876  Totretbuf  0          Edisms    0x60CD71A4 Eparm 0x64A91E7C
> Elapsed    0xC6E634   Ncalls    0xE09B9AA  Ngiveups 0x491E   Priority_q 3          Ticks_5s  2          Cpu_5sec   81       Cpu_1min 40
> Cpu_5min   8          Stacksize 0x2328     Lowstack 0x2328   Ttyptr     0x63D55FA8 Mem_holding 0x0        Thrash_count 0
> Wakeup_reasons      0x0FFFFFFF  Default_wakeup_reasons 0x0FFFFFFF
> Direct_wakeup_major 0x00000000  Direct_wakeup_minor 0x00000000
> 
> 
>   So my inexperienced glancing would say it was something to do with OSPF. My question tho is, #1, how do I really debug a problem like this, and #2, what would the minimum cisco contract be required to make sure I have access to the cco/bug advisor and possibly updated IOS for this device? Its been a tank with absolutely zero issues in this enviorment for more than a year, but this event underscores the fact that we have no real support route and probabbly should get on some program even for our little operation.
> 
> 
> Thanks.
> 
> Mike-
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