[c-nsp] 6509 problem

[James Greig]

Hi,

Thanks for the response.

I've pasted below the most prominent errors in the event log.  

Again, any ideas or anything to try are appreciated.

2/28 22:44:29.919 E  [1]    check_ether_packet [1/48]: newpak is NULL!
02/28 22:44:29.927 E  [1]    loopback_port[1/48]: check_ether_packet failed,
r
                             etry = 1
02/28 22:44:30.851 E  [1]    TestLoopback Failed
02/28 22:44:30.859 E  [1]    test_loopback_common[1]: loopback failed on
port[
                             48] w. retry[3], err_code[43]
02/28 22:44:30.875 E  [1]    diag_get_test_port_not_found_reason[1]:
1:LBF,2:L
 
BF,3:LBF,4:LBF,5:LBF,6:LBF,7:LBF,8:LBF,9:LBF,10:L
                             BF,11:LBF,12:LBF,13:LBF,14:LBF
02/28 22:44:30.879 E  [1]    diag_is_disabled_elam_dump[1]:TestLoopback:
Canno
                             t find good port, skipping elam capture
02/28 22:44:30.879 E  [1]    Major Error Detected
02/28 22:44:30.887 E  [1]    test_loopback[1]: test_loopback_common failed
02/28 22:44:31.523 E  [1]    diag_test_failure_action: card/sub_card(1/-1),
te
                             st_name(bootup)  flag=0
02/28 22:44:31.947 E  [1]    hm_diag_free_lb_fail_cntr[1]: hm_lpbk_stats is
NU
                             LL!

Module 1 : 48-port 10/100 RJ45 Ethernet Module
Software : 12.2(33)SXI2a
Online Diagnostic Result : MAJOR ERROR
Online Diagnostic Level when Module 1 came up = Minimal

Test Results: (. = Pass, F = Fail, U = Unknown)

1 . TestScratchRegister           : U
2 . TestNonDisruptiveLoopback :

   Port  1  2  3  4  5  6  7  8  9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
24
 
----------------------------------------------------------------------------
         U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U
U

   Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47
48
 
----------------------------------------------------------------------------
         U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U
U

3 . TestLoopback :

   Port  1  2  3  4  5  6  7  8  9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
24
 
----------------------------------------------------------------------------
         F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F
F

   Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47
48
 
----------------------------------------------------------------------------
         F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F  F
F

4 . TestNetflowInlineRewrite :

   Port  1  2  3  4  5  6  7  8  9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
24
 
----------------------------------------------------------------------------
         U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U
U

   Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47
48
 
----------------------------------------------------------------------------
         U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U  U
U

5 . TestAsicMemory                : U
6 . TestEobcStressPing            : U
7 . TestFirmwareDiagStatus        : .
8 . TestAsicSync                  : U
9 . TestErrorCounterMonitor       : U
10. TestLtlFpoeMemoryConsistency  : U




-----Original Message-----
From: Alan Buxey [mailto:A.L.M.Buxey at lboro.ac.uk] 
Sent: 22 January 2010 21:03
To: James Greig
Cc: cisco-nsp at puck.nether.net
Subject: Re: [c-nsp] 6509 problem

Hi,

> *Feb 28 22:29:29.055: %DIAG-SP-3-MAJOR: Module 1: Online Diagnostics
> detected a Major Error. Please use 'show diagnostic result <target>' to
see
> test results.

what did the ouput of that command ('show diagnostic result <target>') give?

> *Feb 28 22:29:29.987: %OIR-SP-3-LC_FAILURE: Module 1 has Major online
> diagnostic failure, Card will be reset to re-run diagnostic. Please check
> sup-bootflash diaginfo file for previous detailed diagnostic result.

whats in the diaginfo file?

the routers trying to help you - and that info needs to be read
to find out whats going wrong here.....then you'll probably
want to run the usual tests..eg

show diagnostics event all

and 

show diagnostics results module 1

alan