[c-nsp] Resetting (or not) a 6500/sup720 from the console/rommon
Phil Mayers
p.mayers at imperial.ac.uk
Tue Jan 26 04:19:24 EST 2010
This morning we had a crash on a remote site router, a single-sup720
6504 running 12.2(33)SXI (I know, it needs upgrading).
I got in over our out-of-band network and found the sup sitting at
rommon, so typed reset, and it said:
System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2005 by cisco Systems, Inc.
Cat6k-Sup720/RP platform with 524288 Kbytes of main memory
...and then hung. I sent a break, typed reset, and it did it again...
and again... and again...
Normally I'd remote power-cycle it, but at this particular location we
don't have an inline switch, so I eventually had to ask a colleague who
was on-site to do it.
Looking at the above, it seems like the sup was stuck with the RP in
ownership of the console, and the SP somewhere (dead?). When I finally
booted via a power-cycle I saw the familiar:
System Bootstrap, Version 8.4(2) Release
Copyright (c) 1994-2005 by cisco Systems, Inc.
Cat6k-Sup720/SP processor with 524288 Kbytes of main memory
...and from there the SP booted, and then chain-loaded the RP and all
was well.
So - I conclude from this that you basically ALWAYS need remote power
cycling equipment on a 6500/sup720, as the split RP/SP processor setup
means you might get stuck and unable to boot.
Is this the case? Is there a command I could have typed at RP rommon to
make it cold-boot? The commands present seemed to be a sub-set of the
normal rommon commands, and told me weird things like:
rommon 3 > dir
This operation is not permitted after send-break.
...and:
rommon 5 > set
Access of environmental variables not permitted.
Please set confreg to 0 and reset if you want to make any changes.
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